Yamaha Motor India Complaints & Reviews

Hai iam sharath.
I bought fz s 2.0 in 2017. I really had very bad experience with my bike repeatedly it will stop and never starts again. When i raised complaint on this in service center they suggested me to change the battery then your problem will be solved i did as they even though my battery still under warranty. Within in 15days again i face the same issue this time i asked them please take your time and recheck correctly they kept for one day and said no problem you can carry-on. Within 10 days under again same problem this time again they said there will be battery issue go to the battery store ask them provide the new one... When i went to battery store they check with the equpiments they said the battery was very good condition and they shown me the voltage as well and they said if i send this battary to company they will resend the same battery because it doesn't have any problem.. This time the service guys asked me to keep for 1wk and will let you know the problem... With in 2months under i went 4 times regarding same problem yet not solved i already said it was defective product wat the sold to me... I want to go for consumer court for this worst product and sales.. I spent my hard earning money on my bike and it was in service center most of time then with me... I have raised 5 times complaint on the same issue nither gm responded nor company..

Sir, I am Dibyajyoti Nath. I am a Yamaha customer. I purchased a Yamaha MT-15 from JR Automotives, Agra, Uttar Pradesh Pin-282008 on 01 Nov 19. The registration process should have taken only 15-20 days from the date of purchase but I have yet to get my registration number. However I presently visited The dealer, as well as, called him multiple time but the result is still negative. When ever i visit or call the sales executive, he extends the date. Now I have moved to Bangalore but i am unable to take the bike to Bangalore due to non availability of registration number. I have been facing too much inconvenience since last three months and the problem to be sorted out ASAP. Hope for your interventions. Thank you.

Hi,

I have bought facino scooter 4 year back and continously giving service in yamaha (Sampathraj motor, thiruninravur, chennai-602024) but currently i came to know that the services were very poor.
Mechanics telling some lie and changing good parts present in two wheeler, they providing old brake shoes, costing for it. Lost the trust on yamaha services

Thanks
Loganathan c

Bike purchased on 28-10-19. Delivery done without giving any original documents. No number plate provided. No rc book provided. No original invoice, warranty book provided by yamaha dealer. Payment is already made in full by cheque.
No reply by the dealer till date. Also shop of vasai dealer remains closed all the time.
Complaint is also made in yamaha customer service but no action taken against the dealer till date.
Sub...

This ia regarding heavy charges in free services of the bike by the pacer yamaha kalyanagar showroom bangalore.
On first service they charged around rs.1000
And even i was not given the bill for that. If asked they reply in a very rude way. Also not sure if they done proper service of changing oil etc.
Due to this many are stepping back for purchasing a new bike there.

One of your dealer at vadodara is demanding rs. 79 extra as mdr on my total bill amount of rs. 3935, which i am willing to pay with my rupay debit card which actualy have to bear by a merchant and not by a customer.
Why such big company or it's dealer is doing such things with customer?
If i am wrong please give me the proof that the mdr will be born by a customer and not by merchant.
Thanking you

Niraj tailor

For the last six months, i was asking the workshop guys that my rear brake is not working and for that each month i visited the workshop and asked for the brake impairment at any cost,
Sometimes they just cleaned and said after using for few day it will work, the last time before accident they even changed the complete brake liner still the brakes were not working and they said the same thing that it will adjust in few days automatically.
Just few days later i was involved in accident just because i was unable to apply the brakes.
Now, the bike is with them for past a month and the insurance guys are mailing and calling every day to get a copy of the invoice but they are neither responding nor updating the impairment work.
They are just saying that the parts have been ordered and still not delivered but there servers are not working so they are unable to track the shipment.
Unfortunately my leg is broken so i am unable to visit the workshop self.

Purchased bike in aug 2019 and first service done within a month. 2nd service was due on dec 2019. Before 2nd service engine oil started to leak, so raised complaint in the nearest service centre and ordered for oil seal during 1st week of december. 2nd service was due, but the service centre dint service my bike since they were waiting for the spare. Days started to pass and i was waiting for long. Hence approached another service centre and ordered for the same, but no use. Today its 5th feb 2020 and i'm yet to receive the spare. After lot of frustration i went to another service centre and they said engine warranty cannot be claimed as i have missed one service (2nd). I have ridden 1800 kms till now. The missing service was due to that particular service centre. This is the most pathetic service i have ever seen towards a customer. I'm completely annoyed about yamaha treating their customers. May be i should have never trusted these foreign makers. I'm clueless about what to do next?!!

Once they sell a product start to misbehave with customer. Intentionally they keep on waiting customes, do not answer of any queries. Unnecesserily delay to provide documents of bike. Unnecesserily delay to service of veichle. You have to go 3-4 days to for a simple work. When i protested of his misbehaviour samir basak, the owner came forward to beat me.

Hi my name is arjun singh. I purchase yamaha fzs fi bs 6 motorcycle on 12jan 2020. Everyday air leak in back site tyre today i going to yamaha showroom and service center but no resolve this problem and yamaha technician talking me we are change the tyre and this bike install mrf tyre from company but technician install ceat tyre please check and resolve this problem otherwise i m going to consumer court.

Hi,
I purchased my bike at jan 1st. I have faced handle bar vibration from my purchasing date and the same day i informed to show room.. They told me to check air. After i comes we ll check on first service. Today i gave service to the same showroom service center nd mentioned issue also.. Finally the mechanic called me to told i checked every thing but still vibration is not reduced we are also suspecting issue with the wheel. I feel this issue is happening from first day of purcahse. What is may question is how it happens on new bike? Who is responsible for this? Why you are giving this much un quality products? And one more is this bike cross the proper testing? If yes means why they are not found this issue at testing time?

Sir,
I am a Yamaha Ray Z user, (KL 06 J 7074. 2019 model), I am facing a complaint regarding the tyre and tear. The right edge of the front tyre is losing quickly than usual wear and tear. front tyre wear and tear occurs even after servicing from authorised service centre in Thodupuzha.
I noticed this complaint since when the scooter runs after 5000 KM.
So i visit the Yamaha service centre in Thodupuzha, they worked on it then returned it on same day and i payed RS 375. But the complaint did not solved.

so sometimes scooter cant handle well, and type becomes useless.
Now i am needed to change the tyre within a small running period.
I am very much disappointed on this matter and unhappy with the given service from the Yamaha Staffs.

Kindly help me to resolve the issue and make a look on this matter

- Sreejith Suresh
PH, [protected]

Good evening
This is dharma sasta. I have yamaha r15s bike. 4 days back i give my bike servicing in ramyasree motors, amalapuram, eastgodavari district. Pin code:533201. Finally today my bike delivered to me. The prices of the components is not explain clearly by staff. The prices also not mrp prices
. I attach a bill copy which i have taken from that servicing center. They charge 500rs for servicing fee. And extra 70rs for wash and extra 450rs for repair they star mark in bill copy. R15 engine oil price is not 430. Me and my friends facing same problem. Once see the below attaching bill.

Hi i'm dinesh, from tirupur, we use yamaha saluto rx model bike in past 8 months, today accelerator wire breaking at perumanallur, but spare wire not available in all yamaha showrooms tirupur,
Now i'm hate yamaha for this service

Note : my family also used yamaha at past 15years, now our service is too poor,
My humble request to avoid this type of mistakes in future please.

Mene meri bike ki shikayat dalwai thi kyon ki meri bike ke handle me halka sa baind tha but wo un logo ne sahi kiya fir mujhe bola ki aap ahamadabad aa jao waha achi service mil jayegi lekin waha jaane ke baad 3400 mere bna diya aur wo problem jese ke tese hai..main puri tarah se disgruntled servant mainai mairi bikai ki shikayat dalwai thi kyon ki mairi bikai kai handlai mai halk sa baind th lekin wo un logo nai sahi kiy fir mujhai bol ki aap ahamadabad aa jao wah achhi sairvichai mil jayaigi laikin wah jaanai kai baur pro jaisai kai taisai hai..main puri tarah dissatisfied hu

The self start button in my fz-25 stopped working. It works sometimes and the issue was quite rare. But now i need to cross my fingers every time i start my bike as i don't know when it will work and when it won't.
I gave my vehicle for service today at an authorized yamaha service center and they said they rectified the issue. But on my way back, as i stopped my bike at a signal, the self start did not work and i had to drag my bike...

Speedometer not working after servicing, they are simply telling like it is a battery problem.. Even after changing the battery the speedometer is not working.. My battery was already running low.. But only after servicing the speedometer not working.. It is whitefield yamaha show room.. Bangalore..
I have waited for almost more than 5 hours, they did not respond properly.. They were simply trying to tell it was my fault and they charged extra for this also...

Dear sir,
Iam tomy antony, i have given my fazino scooter for servicing on december first week. Still the vehicle did not delivered to me. While enquiring they say some silly reasons like, they don't have spares. Its been more than a month
To service of my scooter. So i expect immediate action from your side. Please notify me if any doubt araises

Phone number:[protected]
Kl 01 cj 9250
Service center:-. Denz motors service center peroorkada, thiruvananthapuram

I was assured an average mileage of 45 for my fz-fi v3 model which i purchased in may 2019. From day one i noticed the mileage was around 38 only and the dealer confirmed it could gradually increase after first few free services. But unfortunately the mileage is gone down to 35-36 after the 3rd free service at 7000km. It is embarrassing to see such figure for a fi engine with only 150cc. Can this issue get addressed?

My bike battery found dead with 2 month and service centre are denying to replace the battery at the earliest. They are saying to replace the battery within 15 days, that is not possible for me as i am an office guy, and without bike i could not afford to attend my office. It has been multiple attempting for replacement request of battery but they are not taking it seriously.
I have lost my trust in the yamaha and if this remains continue, then i am not going to recommend anyone for its product.