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Yamaha Motor India Complaints & Reviews

3.6
Updated: Feb 17, 2026
Complaints 3308
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Yamaha Motor India reviews & complaints page 62

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A
Ankit.aroraa
Mar 19, 2020
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Address: Lal Bazar Road, West Champaran, Bihar, 845438

I want to complain about bad sales man behaviour and giving false information about availability of bike.
When i went for booking of yamaha r15 v3 bike they said me that they will provide bike in 7 days. And when i say ok then take my booking. Then they say that they want minimum 50% amount cash in adv. I said that i can only provide 10000 right now they they said then it's not possible. Then i said ok i can arrange 30000 cash right now take my booking then then they got agree some how. And promise me that they will provide bike in 7 days. But now 1 month has passed. Every day they say wait for 2 more days sir.

And three days before i said them to cancel my booking that i don't want any bike from your outlet. Please cancel my booking. Then they say it can't possible we already make an order. Then i said it's been one month you said that you will provide bike in 7 days. Now i get frustrated i don't want it anymore. Now i m going to buy any other bike. Please give my bookig amount back.
And now they say wait for some days we don't have cash...

I want to know from yamaha that what type of dealers you made who don't know how to treat their customers.
And now i want my cash back they are not giving it.
It's been 3 days i've requesting them to give my cash back.

Dealer name
Ojha motors

Location
Bettiah, bihar
845438

I request yamaha to please refund my cash back.
+1 videos
Yamaha Motor India customer support has been notified about the posted complaint.
Mar 19, 2020
Updated by Ankit.aroraa
Here is a reciept of my payment.

Verified Support
Mar 20, 2020
Yamaha Motor India Customer Care's response
Dear Sir,

We regret for the inconvenience caused.

We request you to please share us your contact details to assist you further.

Regards,
Team Yamaha India
Mar 20, 2020
Updated by Ankit.aroraa
My contact details
Name : Ankit Arora
Ph no : [protected]

Address : bettiah, Bihar
Pin : 845438
Apr 01, 2020
Updated by Ankit.aroraa
I again request yamaha to consider my request of refund .
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    nad29cob
    Mar 19, 2020
    Resolved
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    Resolved

    Https://www.consumercomplaints.in/yamaha-motor-india-cheating-by-service-center-...

    You guys cant you follow up properly and respond properly

    Provide a correct email id for correspondence

    The details of the complaint can be found in the link provided in this message...

    Here is the link again:

    Https://www.consumercomplaints.in/yamaha-motor-india-cheating-by-service-center-...

    Will you guys wont follow up the complaints after just one template reply from your end!!!
    Apr 20, 2020
    Complaint marked as Resolved 
    Yamaha Motor India customer support has been notified about the posted complaint.
    Verified Support
    Mar 20, 2020
    Yamaha Motor India Customer Care's response
    Dear Sir,

    Greetings from Yamaha,
    We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
    User name
    Mobile number
    Email id
    Chassis number
    Nature of Complaint
    Concerned dealership
    Retail date
    Address (if possible)
    You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

    Regards,
    Team Yamaha
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      V
      Vaibhav Pimpalapure
      Mar 17, 2020
      Resolved
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      Address: Pune, Pune, Maharashtra, 411001

      Sir
      I Purchased FZs V3 mat blue bike and within 1 day the sticker/Decal of front wheel is removed automatically while riding...I complaint to service center but they told me that this sticker is for decorating the bike ...this is not satisfactory answer if this is for decoration then don't give the sticker...then no need to include the price of that decal in vehicle cost..so please give the satisfactory Answer to my Question
      Apr 18, 2020
      Complaint marked as Resolved 
      Yamaha Motor India customer support has been notified about the posted complaint.
      Verified Support
      Mar 18, 2020
      Yamaha Motor India Customer Care's response
      Dear Sir,

      We regret for the inconvenience caused.

      To assist you further, we request you to please escalate your concern at our Toll Free Number:[protected].

      Regards,
      Team Yamaha India
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        V
        Vikas....942466
        from Powai, Maharashtra
        Mar 17, 2020
        Resolved
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        parts not availability on time taking to much time to repair bikes

        Address: Indore lig colony, 452010

        I had an accident with my new bike yamaha r15 v3 and i took claim on my bike all the claim formalities are already done on time like estimated bill and repair bill everything is completed before expected time but the problem is yamaha service centre is taking to much time to deliver vehicle parts like my bike lights are on back order it about a month i left my bike on service centre and still they are not able to commit exact time at which...
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        Address: No 1, 7th cross street, Devikarumariyamman nagar, Velachery., Chennai, Tamil Nadu, 600042

        Hello,

        This is prabu c form chennai velachery, my contcat: [protected]. Recently i purchased yamaha fz 25 vehile form shanti motors velachery. When i purchased from till now i am facing wobbling problem in total front section while driving 40kms speed itself.
        I reported this issue on next day of puchasing but they are ignoring this compliant. I continuosly reporting air wss drained from front wheel slowly that i obsedved...
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        nad29cob
        Mar 13, 2020
        Resolved
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        Resolved

        I had left my yamaha fz for a general service @ cag enterprises - yamaha dealer sathy road - coimbatore. (This happened during 2015 - may)

        After paying the bill for the service i was provided the gate pass for me to take my bike.

        Before leaving the premises, i noticed my bike and found that the chain lubrication wasn't done but i was billed for chain lubrication.

        Then i asked the service manager. He informed by mistake they missed to lubricate it and then my bike chain was lubricated.
        This was not done by mistake... This is their malpractice to not change the engine oil but to bill for it and try to make money in "n" number of ways from the customer.

        From that moment i lost all the trust i had in yamaha authorized service center.

        Now my bike needs service but i do not trust any of your authorized service center.

        What i want is a after sales team from yamaha to service my bike in front of my eyes.

        I need a well experienced after sales team person (Yamaha employee) to service my bike.

        Will yamaha as a company will try to rebuild the trust in me.

        Hope yamaha as a company is also driven by customer satisfaction
        May 9, 2022
        Complaint marked as Resolved 
        The company did not provide any sort of support... Provided me a invalid email ID to register complaint... Useless they don't value the customers... They just want to make money... They are least bothered about the customers... I wonder how they mark this complaint as resolved!!! What proper response or action they had taken to resolve this issue!!!
        Yamaha Motor India customer support has been notified about the posted complaint.
        Verified Support
        Mar 14, 2020
        Yamaha Motor India Customer Care's response
        Dear Sir,

        We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
        User name
        Mobile number
        Email id
        Chassis number
        Nature of Complaint
        Concerned dealership
        Retail date
        Address (if possible)
        You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

        Regards,
        Team Yamaha
        Mar 15, 2020
        Updated by nad29cob
        Cant you provide the correct email Address???
        [protected]@yamaha-motor-india.com - What sort of email address is this... It doesnt make any sense

        Mar 18, 2020
        Updated by nad29cob
        People look at the kind of support they provide...
        There is no proper email ID to correspond!!!
        [protected]@yamaha-motor-india.com - What sort of email address is this... It doesnt make any sense

        Team Yamaha respond with proper email ID
        What sort of support you guys provide (Team Yamaha)...
        Cant you provide a proper email ID to contact?????
        Could I give Minus 5 stars as the rating
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          J
          jamees 7798
          Mar 11, 2020
          Resolved
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          Resolved

          Address: Pattikkara bye pass road ,palakkad-14, Palakkad, Kerala

          I jamees, my kl09am3117 fassino vehicle gave to cheerans auto agencies for claim work but i had a very bad experience from there. Vehicle not delivered at the promised time, when the vehicle was put work it contained three quarter of the tank petrol but when returned, the tank was empty and the work is not clear. Only after i went to the garage three times did i get the vehicle back. Very bad service and dealings.
          Apr 13, 2020
          Complaint marked as Resolved 
          Yamaha Motor India customer support has been notified about the posted complaint.
          Verified Support
          Mar 12, 2020
          Yamaha Motor India Customer Care's response
          Dear Jamees,

          We regret for the inconvenience caused.

          We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:

          User name
          Mobile number
          Email id
          Chassis number
          Nature of Complaint
          Concerned dealership
          Retail date
          Address (if possible)
          You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

          Regards,
          Team Yamaha
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            H
            HR. MOVIE
            Mar 8, 2020
            Resolved
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            Resolved

            Address: Pankaj autos namste chowk karnal haryana 132001, Karnal, Haryana, 132001

            Sir. I have a r15v.3 last 12oct 2019. This is my accident date. And may i submit my bike in pankaj autos karnal agency. Now may i waiting for my bike last six month was my reparing and back to me. But agency want the 60000rs.in cash. But my bike inssurance is fully inssured for 5yr by the agency. They dont adjust this money in my inssurance claim. Help me
            Apr 9, 2020
            Complaint marked as Resolved 
            Yamaha Motor India customer support has been notified about the posted complaint.
            Verified Support
            Mar 09, 2020
            Yamaha Motor India Customer Care's response
            Dear Sir,

            Greetings from Yamaha,
            We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
            User name
            Mobile number
            Email id
            Chassis number
            Nature of Complaint
            Concerned dealership
            Retail date
            Address (if possible)
            You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

            Regards,
            Team Yamaha
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              S
              Sandeep nunewar
              Mar 7, 2020
              Resolved
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              Resolved

              Address: Plot no 29 mlr colony dammaiguda, Hyderabad, Andhra Pradesh, 500083

              I purchased yamaha fz on 2nd jan 2015. Vehicle no is ts08ec4215. Bike has been serviced in regular intervals. I have been facing many problems for the past 6 months. I have spent almost 25000 rs. My major problems are
              1. Starting problem
              2. White smoke
              3. Milage
              Because of starting problem i faced lot of problems, but today left mybike some where and i came on foot.
              Kindly suggest me what to do. Your earliest response to my querry is very appreciatiable.
              Sandeep ([protected])
              Apr 13, 2020
              Complaint marked as Resolved 
              Yamaha Motor India customer support has been notified about the posted complaint.
              Verified Support
              Mar 09, 2020
              Yamaha Motor India Customer Care's response
              Dear Sir,

              We regret for the inconvenience caused.

              We have shared your details with customer care team. They will contact you soon

              Regards,
              Team Yamaha India
              Verified Support
              Mar 12, 2020
              Yamaha Motor India Customer Care's response
              Dear Sir,

              As per your discussion with our Customer Care Executive. Please do coordinate with the concerned Yamaha Authorized Dealership.

              In case of any issue please feel free to contact us at [protected]@yamaha-motor-india.com or Call us at Toll Free Number:[protected].

              Regards,
              Team Yamaha India
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                sunnysngh707
                from gaya, Bihar
                Mar 6, 2020
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                regarding bad & irresponsible behaviour of service staff.

                Address: Gaya, Bihar, 823001

                Dear sir,
                My name is vishal kumar. I am from gaya (Bihar). I had purchased a r15 bike from parvati automobiles pvt. Ltd. Sir, my issue is regarding the service provided by the service centre. They charge heavy amount of rs. 600 as service charge of the bike. Instead they are not capable of providing better service. I had my last servicing on 5th march 2020, and i am fully unsatisfied with the service provided. Fitting of nuts n bolts...
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                niranjanreddy891
                from Hyderabad, Telangana
                Mar 6, 2020
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                Hi,
                I need workshop manual for Yamaha FZ S V2.0. I mailed it for Yamaha but they told they won't provide. When I buy a bike, I have rights to get all the documents along with Workshop Manual. I demand for Workshop Manual and don't tell silly reasons now. I asked even in different Service centers and they told me to mail to company. And the company tells they won't provide. I need workshop Manual right now.
                Yamaha Motor India customer support has been notified about the posted complaint.
                Verified Support
                Mar 06, 2020
                Yamaha Motor India Customer Care's response
                Dear Sir,

                We regret for the inconvenience caused.

                To assist you further, we request you to please escalate your concern at our Toll Free Number:[protected].

                Regards,
                Team Yamaha India
                Mar 07, 2020
                Updated by niranjanreddy891
                You people will never solve the issue.
                Mar 10, 2020
                Updated by niranjanreddy891
                Will the issue be solved or not?
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                  S
                  Sunilsingh123
                  Mar 2, 2020
                  Resolved
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                  Resolved

                  Address: Faridabad, Haryana, 121004

                  Multiple problems in the Bike started with in 30 days of purchase:
                  Shocker Leakage (Within 30 days of purchase)
                  b.Powder coating is peeled off from various critical safety
                  parts.
                  c. Handle got rusted in the 2nd month of Vehicle purchase.
                  d. Stainless steel parts are also getting rusted.
                  e. From 22nd Oct 2019 Self start Stopped working
                  f. Bike stops anywhere on the way & Kick start also don’t
                  work many times.
                  g. Dust is getting accumulate in the odometer.
                  Apr 10, 2020
                  Complaint marked as Resolved 
                  Yamaha Motor India customer support has been notified about the posted complaint.
                  Mar 02, 2020
                  Updated by Sunilsingh123
                  Now Case has been filed against YAmaha in district consumer forum
                  Verified Support
                  Mar 05, 2020
                  Yamaha Motor India Customer Care's response
                  Dear Sir,

                  Greetings from Yamaha,
                  We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                  User name
                  Mobile number
                  Email id
                  Chassis number
                  Nature of Complaint
                  Concerned dealership
                  Retail date
                  Address (if possible)
                  You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

                  Regards,
                  Team Yamaha Dear

                  Greetings from Yamaha,
                  We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                  User name
                  Mobile number
                  Email id
                  Chassis number
                  Nature of Complaint
                  Concerned dealership
                  Retail date
                  Address (if possible)
                  You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

                  Regards,
                  Team Yamaha
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                    M
                    Manjumottu
                    from Ramapuram, Andhra Pradesh
                    Mar 3, 2020
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                    Address: Mahadevapura, 560016

                    I just visited Yamaha dealer located bangalore mahadevapura for fz S accelerator cable more then 10 people wearing Yamaha uniform inside the showroom and one person seating at spare counter talking in phone says no staff to give spare to customer and so I decided to talk the manager his not available no other person at showroom can resolve the issue
                    Yamaha Motor India customer support has been notified about the posted complaint.
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                      Honey Udhay
                      Feb 25, 2020
                      Resolved
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                      Resolved

                      Address: Kukatpally, Hyderabad, Telangana

                      Hai iam sharath.
                      I bought fz s 2.0 in 2017. I really had very bad experience with my bike repeatedly it will stop and never starts again. When i raised complaint on this in service center they suggested me to change the battery then your problem will be solved i did as they even though my battery still under warranty. Within in 15days again i face the same issue this time i asked them please take your time and recheck correctly they kept for one day and said no problem you can carry-on. Within 10 days under again same problem this time again they said there will be battery issue go to the battery store ask them provide the new one... When i went to battery store they check with the equpiments they said the battery was very good condition and they shown me the voltage as well and they said if i send this battary to company they will resend the same battery because it doesn't have any problem.. This time the service guys asked me to keep for 1wk and will let you know the problem... With in 2months under i went 4 times regarding same problem yet not solved i already said it was defective product wat the sold to me... I want to go for consumer court for this worst product and sales.. I spent my hard earning money on my bike and it was in service center most of time then with me... I have raised 5 times complaint on the same issue nither gm responded nor company..
                      Mar 29, 2020
                      Complaint marked as Resolved 
                      Yamaha Motor India customer support has been notified about the posted complaint.
                      Feb 25, 2020
                      Updated by Honey Udhay
                      This mail to you is just a final attempt by me before i move legally to see if any one responsible at the yamaha would find it and try to sort my issue out
                      Verified Support
                      Feb 27, 2020
                      Yamaha Motor India Customer Care's response
                      Dear Sir,

                      Greetings from Yamaha,
                      We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                      User name
                      Mobile number
                      Email id
                      Chassis number
                      Nature of Complaint
                      Concerned dealership
                      Retail date
                      Address (if possible)
                      You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

                      Regards,
                      Team Yamaha
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                        dipdib
                        Feb 19, 2020
                        Resolved
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                        Resolved

                        Address: Pratap pura,agra, Agra, Uttar Pradesh, 282002

                        Sir, I am Dibyajyoti Nath. I am a Yamaha customer. I purchased a Yamaha MT-15 from JR Automotives, Agra, Uttar Pradesh Pin-282008 on 01 Nov 19. The registration process should have taken only 15-20 days from the date of purchase but I have yet to get my registration number. However I presently visited The dealer, as well as, called him multiple time but the result is still negative. When ever i visit or call the sales executive, he extends the date. Now I have moved to Bangalore but i am unable to take the bike to Bangalore due to non availability of registration number. I have been facing too much inconvenience since last three months and the problem to be sorted out ASAP. Hope for your interventions. Thank you.
                        Mar 25, 2020
                        Complaint marked as Resolved 
                        Yamaha Motor India customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 21, 2020
                        Yamaha Motor India Customer Care's response
                        Dear Dibyajyoti Nath.,

                        Greetings from Yamaha,
                        We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                        User name
                        Mobile number
                        Email id
                        Chassis number
                        Nature of Complaint
                        Concerned dealership
                        Retail date
                        Address (if possible)
                        You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

                        Regards,
                        Team Yamaha
                        Verified Support
                        Feb 23, 2020
                        Yamaha Motor India Customer Care's response
                        Dear Dibyajyoti Nath.,

                        We have tried to calling you but the call was not connected. We request you to please escalate your query at [protected]@yamaha-motor-india.com or Call us at Toll Free Number:[protected].

                        Regards,
                        Team Yamaha India
                        My BIKE no MH05EB5825
                        I LOST MY SERVICE BOOK
                        I want new service book bcoz my battery getting problem so I want change it
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                          Loganathan Bharathi Chellappan
                          from Chennai, Tamil Nadu
                          Feb 19, 2020
                          Resolved
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                          Resolved

                          Address: no.202 1st cross street new gandhi nagar, thirunin, Tiruvallur, Tamil Nadu, 602024

                          Hi,

                          I have bought facino scooter 4 year back and continously giving service in yamaha (Sampathraj motor, thiruninravur, chennai-602024) but currently i came to know that the services were very poor.
                          Mechanics telling some lie and changing good parts present in two wheeler, they providing old brake shoes, costing for it. Lost the trust on yamaha services

                          Thanks
                          Loganathan c
                          Mar 31, 2020
                          Complaint marked as Resolved 
                          Yamaha Motor India customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 21, 2020
                          Yamaha Motor India Customer Care's response
                          Dear Loganathan Bharathi Chellappan,

                          Greetings from Yamaha,

                          We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                          User name
                          Mobile number
                          Email id
                          Chassis number
                          Nature of Complaint
                          Concerned dealership
                          Retail date
                          Address (if possible)
                          You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

                          Regards,
                          Team Yamaha
                          Verified Support
                          Feb 28, 2020
                          Yamaha Motor India Customer Care's response
                          Dear Sir,

                          We tried reaching you but we couldn't get through, we request you to please reach out to us at our Toll Free number:[protected].

                          Regards,
                          Team Yamaha India
                          I just visited Yamaha dealer located bangalore mahadevapura for fz S accelerator cable more then 10 people wearing Yamaha uniform inside the showroom and one person seating at spare counter talking in phone says no staff to give spare to customer
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                            Parth D. Pandya
                            Feb 16, 2020
                            Resolved
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                            Resolved

                            non providing original documents of vehicle

                            Address: D-1, Dhwarkesh Park, Shop No.6 And 7, Sai Baba Nagar, Near Hdfc Bank, Borivali West, Mumbai, Maharashtra-400067

                            Bike purchased on 28-10-19. Delivery done without giving any original documents. No number plate provided. No rc book provided. No original invoice, warranty book provided by yamaha dealer. Payment is already made in full by cheque.
                            No reply by the dealer till date. Also shop of vasai dealer remains closed all the time.
                            Complaint is also made in yamaha customer service but no action taken against the dealer till date.
                            Sub...
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                            Md.Nizam T
                            Feb 14, 2020
                            Resolved
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                            Resolved

                            Address: Kalyanagar, Bangalore, Karnataka, 560043

                            This ia regarding heavy charges in free services of the bike by the pacer yamaha kalyanagar showroom bangalore.
                            On first service they charged around rs.1000
                            And even i was not given the bill for that. If asked they reply in a very rude way. Also not sure if they done proper service of changing oil etc.
                            Due to this many are stepping back for purchasing a new bike there.
                            Mar 31, 2020
                            Complaint marked as Resolved 
                            Yamaha Motor India customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 18, 2020
                            Yamaha Motor India Customer Care's response
                            Dear Md.Nizam T,

                            We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                            User name
                            Mobile number
                            Email id
                            Chassis number
                            Nature of Complaint
                            Concerned dealership
                            Retail date
                            Address (if possible)
                            You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

                            Regards,
                            Team Yamaha
                            Verified Support
                            Feb 28, 2020
                            Yamaha Motor India Customer Care's response
                            Dear Md.Nizam T,

                            We tried reaching you but we couldn't get through, we request you to please reach out to us at our Toll Free number:[protected].

                            Regards,
                            Team Yamaha India
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                              N
                              Niraj Tailor
                              Feb 11, 2020
                              Resolved
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                              Resolved

                              Address: WAGHODIA-DABHOI RING ROAD,, Vadodara, Gujarat, 390025

                              One of your dealer at vadodara is demanding rs. 79 extra as mdr on my total bill amount of rs. 3935, which i am willing to pay with my rupay debit card which actualy have to bear by a merchant and not by a customer.
                              Why such big company or it's dealer is doing such things with customer?
                              If i am wrong please give me the proof that the mdr will be born by a customer and not by merchant.
                              Thanking you

                              Niraj tailor
                              Mar 16, 2020
                              Complaint marked as Resolved 
                              Yamaha Motor India customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 12, 2020
                              Yamaha Motor India Customer Care's response
                              Dear Niraj,

                              Greetings from Yamaha,

                              We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                              User name
                              Mobile number
                              Email id
                              Chassis number
                              Nature of Complaint
                              Concerned dealership
                              Retail date
                              Address (if possible)
                              You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

                              Regards,
                              Team Yamaha
                              Feb 12, 2020
                              Updated by Niraj Tailor
                              As per your requirement I hereby give the detail.
                              User name : Niraj Tailor
                              Mobile number : [protected]
                              Email id : tailor.[protected]@gmail.com
                              Chassis number : ME121C-087B2014261
                              Nature of Complaint : 2% MDR charges collected from customer while making payment by Debit Card
                              Concerned dealership : YATIE WHEELLS, E-3-A, SARDAR ESTATE, OPP. MGVCL, AJWA ROAD, VADODARA
                              Retail date : 12.02.2020

                              I attach herewith the copy of the bill and my customer service feedback for your further action.
                              You guide me that why should i not go to bank to terminate the POS fasility of this dealership and make it blacklisted.
                              Waiting for your action and reply.

                              Niraj Tailor

                              Verified Support
                              Feb 13, 2020
                              Yamaha Motor India Customer Care's response
                              Dear Niraj Tailor,

                              We have shared your details with customer care team. They will contact you soon

                              Regards,
                              Team Yamaha India
                              Verified Support
                              Feb 14, 2020
                              Yamaha Motor India Customer Care's response
                              Dear Niraj Tailor,

                              As per your discussion with our Customer Care Executive. You are requested to send us the supportive documents for further action to taken.

                              In case of any issue please feel free to contact us at [protected]@yamaha-motor-india.com or Call us at Toll Free Number:[protected].

                              Regards,
                              Team Yamaha India
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                                Sneh Shikhar
                                Feb 6, 2020
                                Resolved
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                                Resolved

                                Address: Trendy Tower, Amanora, Pune, Maharashtra, 411028

                                For the last six months, i was asking the workshop guys that my rear brake is not working and for that each month i visited the workshop and asked for the brake impairment at any cost,
                                Sometimes they just cleaned and said after using for few day it will work, the last time before accident they even changed the complete brake liner still the brakes were not working and they said the same thing that it will adjust in few days automatically.
                                Just few days later i was involved in accident just because i was unable to apply the brakes.
                                Now, the bike is with them for past a month and the insurance guys are mailing and calling every day to get a copy of the invoice but they are neither responding nor updating the impairment work.
                                They are just saying that the parts have been ordered and still not delivered but there servers are not working so they are unable to track the shipment.
                                Unfortunately my leg is broken so i am unable to visit the workshop self.
                                Apr 9, 2020
                                Complaint marked as Resolved 
                                Yamaha Motor India customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 12, 2020
                                Yamaha Motor India Customer Care's response
                                Dear Sneh Shikhar,

                                Greetings from Yamaha,
                                We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                                User name
                                Mobile number
                                Email id
                                Chassis number
                                Nature of Complaint
                                Concerned dealership
                                Retail date
                                Address (if possible)
                                You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

                                Regards,
                                Team Yamaha
                                Verified Support
                                Feb 28, 2020
                                Yamaha Motor India Customer Care's response
                                Dear Sir,

                                We tried reaching you but we couldn't get through, we request you to please reach out to us at our Toll Free number:[protected].

                                Regards,
                                Team Yamaha India
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