[Resolved]  Yamaha Motor India — Brake failure

Address:Phoenix Motors, Kailash nagar, Trichy-19.

Hai. Good morning sir/Madam. I wanna share with you one complaint for brake failure of yamaha bike.. This is Krishna from trichy.. I bought a mt 15 bike two years ago. Everything is going good to me.. But 2 days before i have a brake issue into that. So yesterday i visit a service centre and give my bike for service.. They said its not a problem for brake pad and brake fluid but the problem was brake mc kit. So they said you have to change a full brake kit.. So i have a question for you and that dealers. Is here any problems for brake pad or brake fluid then i changed. But they said its a brake mc kit problem.. now what will i do.. Its not a my problem . Its a manufacturing defects or some technical issues.. Now my question is i want a replacement of that kit.. i have an video proof for this problem.. now i attached to this mail for your reference. And one more thing very important point they said. Every brake has two years only warranty so i dont have rights and eligibility for this kind of issue..I dont want a 5 years warranty for engine and 1 year of suspension this is all covers just a parts of this bike not covers safety equipments. So i expect a good response from your side. Bike registered mobile number is [protected]. Thank you.
Mt 15 bs 4
[protected] - Contact number
2019 model
Dealers name..- Phoenix motors, Trichy
Thank you..
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Dec 10, 2021
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Oct 22, 2021
Updated by Kr15hna07
In here i upload a video proof. Dealers said they are not changing a brake kit.. I want a solution .. Thank you..

Oct 22, 2021
Updated by Kr15hna07
Check my email . I already sent to you a video proof and messages to you please check it.. email id [protected]@gmail.com
Oct 26, 2021
Updated by Kr15hna07
Any updates..
Nov 01, 2021
Updated by Kr15hna07
Still waited for your response.. So please consider my problems. Thank you .
Verified Support
Nov 06, 2021
Yamaha Motor India Customer Care's response
Dear Sir,

As per your earlier discussion with our customer care executive. Please do coordinate with concerned Yamaha authorized dealership and share your feedback by using this link - https://www.yamaha-motor-india.com/contact-us.html
In case of any issue please feel free to contact us at our Toll Free Number:[protected].

Regards,
Team Yamaha India
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