[Resolved]  Yamaha Motor India — Complaining about yamaha showrooms & services center

Address:Visakhapatnam

I bought a yamaha fz bike on febraury, There was a lot of problems in my bike.every month i went to showroom, no one care about my bike, I raised so many complaints but no use still my bike has many problems.yamaha service are never care about customers.they only care about profits, they dont need customer reviews.After my bike bought no one care about my bike even the dealer has irresponsibilty where i bought the bike.i dont have patience to walk around showrooms.i hope you will solve my problem.

VALLU SURIBABU
[protected]
Bike no:AP39ED9988
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Jan 2, 2021
Complaint marked as Resolved 
No one solve my problem.. How can they say problem was solved without contact me
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Nov 28, 2020
Yamaha Motor India Customer Care's response
Dear Vallu Suribabu,

We have shared your details with customer care team. They will contact you soon

Regards,
Team Yamaha India
Dec 03, 2020
Updated by Durga prasad vallu
What is the use of this consumer complaint forum.even i didnt get a cal from yamaha, People are believe problems are solve here.But you too not sort out this.if a middle class person bought a bike & had a problems with that no one is responsible for that even that bike company.is it? finally consumer complaint forum also not helping to people.. GREAT RESPONSE FROM YOUR SIDE.THANK YOU

[protected]
[protected]@gmail.com
Verified Support
Jan 01, 2021
Yamaha Motor India Customer Care's response
Dear Rudra Nil Roy,

As per your earlier discussion with our customer care executive. Please do coordinate with concerned Yamaha authorized dealership.
In case of any issue please feel free to contact us at our Toll Free Number:[protected].

Regards,
Team Yamaha India
Verified Support
Jan 01, 2021
Yamaha Motor India Customer Care's response
Dear Durga prasad vallu,

As per your earlier discussion with our customer care executive. Please do coordinate with concerned Yamaha authorized dealership.
In case of any issue please feel free to contact us at our Toll Free Number:[protected].

Regards,
Team Yamaha India
Complaint comments 

Comments

I sent my details on saturday.. Till now there is no response from your side. I knew yamaha never care about customers and again you proved this.. Thank you Yamaha, Thank you consumer support
rajkiranalla's reply, Jun 9, 2021
Is there a share option so that we can share this on social media and start trending avoid Yamaha campaign?

Pathetic service. I am frustrated to the point where I started collecting complaints from other customers and start a cooperative Yamaha service center for those unfortunate beings who bought Yamaha bikes.
I have requested for spare for my Ray ZR on 21/06/2021 in Silvassa Yamaha store for damaged parts. Advance payment given for the spare parts. Follow up for parts on 01/07/2021, they told company closed for 10 days and unable to supply parts. Second follow up taken on 23/07/2021 but the store have not available the parts. Again he contact their group where he has posted for the parts, no one have the parts.
When the parts will the will come to store and when I will repair my vehicle.
If the yamaha service provider will not available the parts why should they sale the vehicle?
When my servicing date is one day delayed they will not accept the free servicing and i have paid for the same. So if they will not provide spare for the same a time frame then what should be action for them?
I have purchased my vehicle on 2017, its is around 4 years(not completed). There is a problem in self start due to battery drainage as after running some time vehicle start on self start. Battery self life is 3 years and on usage it extended up to 10 years as per recommeded by the battery manufactured company. I always made servicing in yamaha servicing centre, I think my battery has been replaced during servicing. so that this problem may be occur for the same as sudden such problem occur after last second servicing from AMC.

Regards
Ripson Mohanty
[protected]@rediffmail.com

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