| Address: Near Police Station, 596, Velachery Main Rd, adjacent to Selaiyur, Aarthi Nagar, Selaiyur, Chennai, Tamil Nadu 600073 |
I purchased a Yamaha Ray from this showroom and gave my bike for its first service here. However, none of the issues I reported were rectified. When I went to collect my bike, I had to insist again that the complaints be attended to. The staff’s behavior at this showroom was very disappointing.
Even after I provided valid address proof (Aadhaar), they made a typing error, and my RC card was delivered with the wrong address. When I raised this issue, the showroom manager spoke rudely and refused to accept responsibility. He only said, “We made a mistake and missed checking the address.” The staff had earlier assured me that they submitted the correct address, but later they blamed the person responsible for submitting documents to the RTO. No one is taking responsibility, and instead, they are blaming the customer.
Most concerning is the manager’s behavior. He spoke very rudely, even going so far as to insult me by calling me illiterate. I have never experienced such unprofessional conduct from a showroom manager before. Was this information helpful? |
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