Yamaha Motor India Complaints & Reviews

This complaint is against Rudra Automobiles (an authorized service center and distributor in Belurmath, Howrah, West Bengal). My bike displayed a starting issue, so I took it to them. They informed me that the problem was with the battery, which they replaced. However, the issue persisted. Then, they claimed the problem was with the charger and replaced my perfectly functioning charger. Despite this, the issue continued. I returned to them again, and they kept my bike for over a week. Even after that, the problem remains unresolved. I have spent more than ₹5, 000 on repairs, yet the issue persists. Furthermore, my salary was deducted because I couldn't go to work without my bike. I now seek a resolution to the issue, as well as a refund with interest for the loss and harassment I have endured over the past 6-7 months.

It's been a month since I bought a new car. When I bought the car, they didn't connect it. They said they would do it during the service. Later, during the bus service, they said they had different exceptions.
If Bluetooth connection continues like this, I will have to file a complaint with the consumer court.

General service in Yamaha talking more than two weeks.

Dear Sir/Mam,

I am Rajendran M from Madurai, Tamil Nadu.

I have purchased a Scooter of Yamaha AEROX 155 on Dec-2023 and Vehicle No : TN64AA7348. This is for your kind information.

1. From the initial purchase ~ until 1 year -engine warning indicator is highlighted in my scooter. During each service time, service personnel informed that - it is due to system error and it have no issues.

2. For the last one year, I have done almost 8 ~ 9 services in service center (Guna Motors, Madurai) and until now ~ 22, 000 kms driven.

3. Suddenly on July 2024- during my long travel, Scooter is suddenly getting off- in a highway. Next to that - I have informed my service team members about that -they are informed that - it is checked and fixed.

4. On Oct-2024, I have faced a startup issue in my scooter and i have requested for customer service and requested to resolve the same.
After verification, Service personnel's informed that - there is sensor problem in scooter and it is replaced on that time. Charges around - Rs. 450/- paid and closed.

5. Now - Again in Jan-2025 - during my travel scooter got-off during run. I am facing the same startup issue in my scooter for 3rd time and requested customer service persons to resolve the same. Please find the attached photo - Engine wires and sensors got damaged and giving the estimate of Rs. 38, 000/- to replace the damaged parts and resolve this.

6. After receiving the feedback of service personals, I am tired and highly disappointed for chosen the Yamaha scooter. I have used 2 bike (Hero-Honda & TVS) here before and never faced such kind of issues in s shot period of time.

7. I do not know - What is actual issue and what they have checked in a regular service.
Currently - Service personals informing to spend Rs. 38, 000/- to fix the problem and resolve this.

I have purchased the bike on Rs. 1, 85, 000/- and for regular service - I have spent almost Rs. 1500 ~ Rs. 2500 per service. Right now - I have to spend -Rs. 38, 000/- to fix this again. Is this the Quality of Yamaha Scooters -?

They are not resolving the issue and intending me to spend money on this and am tired of purchased this yamaha scooter.

I need a solution this and request your help and support.

Thanks and with best regards,
M.Rajendran
***********************************************

I have done all service related FZ bike V3 but unfortunately closed down showroom by the dealer, I go to new service center of Yamaha but they are denied relace my bike part, even if warranty period is available, because of that system is not showing my service details online in yamaha system. Dear team I have all bills and payment details for every services done by Yamaha services Centre. please suggest to me....

Hi,
Myself Giridharan from chennai, on Jan 2024 bought Yamaha FZ V4 in aarthi motors dealer, on Dec 2024 faced an issue of sensor not working, as checked with showroom for the same they asked me to pay for replace the sensor, even though my bike is under warranty and not even fullfilled one year, but then they refused to replace because of stock not available they after a week went to another showroom ( Walters) mentioning the issue is already check to replace the sensor they also asked the amount to pay but during service they broke sensor as well as leg of the bike mentioning this is already broken. Even though I have an photo image on 22nd Dec 2024 before the service the after I took after the service on 28th Dec 2024 but still they refuse to accept their mistake. Worst service in all the places.

Attached the image took before service and also after service with time watermark on it.

Pls register this case as all the showroom are doing worst service

Recently I connect my mobile to my ray zr 125 hybrid is not connect, it's some error on my bike, kindly help me for the inconveniences, I have attached the fileto resolve my issues

I bought motorcycle on July of 2024, After 5000km, I found the front & Rear alloy wheel get damaged and even could not get the current response for the warranty replacement.

Staff's from dealer side (Sun motors) and from Yamaha customer care are avoiding my request to answer properly.
Till now I didnot get the proper solution for warranty replacement.

Date of incident - 04/12/24

Dealer No. - [protected]

Hi Team

During the last month of June, I purchased a fascino 125 from alagendra motors in kochadai and now I am experiencing some abnormal sounds, vibrations, and mileage issues. It was told to you after the first service that you would not experience this issue. However, I am experiencing the same issue after moving to Chennai. Later, I filed a complaint with Shanthi Motors (Palikarani) in Chennai, but they didn't check properly so now I'm facing the same problem. It is therefore difficult for me to believe the quality and service of Yamaha. It is really disappointing to me. It would be appreciated if you could understand and resolve my problem?.

Here I attached some details

Bike number plate : TN59 DA 8525

Contact Name : Muthuvel

Chassis number :
ME1SEK725R0033849

Mobile number : [protected]

I am writing to formally raise a concern regarding my Yamaha Ray ZR vehicle, which I purchased from your authorized dealer, Seasoned Motors, Sungam branch, Coimbatore, in May 2023. The vehicle has been serviced on time as per the schedule, and four services have been completed to date.

Recently, I noticed an unusual engine noise and took the vehicle to the dealer for an inspection. Upon opening the engine, the service team...

Refer to earlier complaint raised on Yamah portal REQ-19120. Yamaha Aerox was purchased in month of June 2024, i am yet to receive RC for my vehicle. Despite numerous attempts to discuss and understand the cause of delay have fallen on deaf ears on dealership.
Yamaha Dealership name: Popular Yamaha
Address: Plot No 147 Phase 2 Industrial Area, Panchkula, Haryana, Haryana 134113

During the last month of June, I purchased a fascino 125 from alagendra motors in kochadai and now I am experiencing some abnormal sounds, vibrations, and mileage issues. It was told to you after the first service that you would not experience this issue. However, I am experiencing the same issue after moving to Chennai. Later, I filed a complaint with Shanthi Motors (Palikarani) in Chennai, but they didn't check properly so now I'm facing the same problem. It is therefore difficult for me to believe the quality and service of Yamaha. It is really disappointing to me. It would be appreciated if you could understand and resolve my problem?.

Here i attached some details

Bike number plate : TN59 DA 8525

Contact Name : Muthuvel

Chassis number :
ME1SEK725R0033849

Mobile number : [protected]

My name is C Arunkumar. I have purchased Yamaha FZ V3 in January 2023 For last three months I am facing brake failure issue . When i checked with my dealer, they said ABS motor failed . While asking them the root cause, they said it is a manufacturer defect of the vehicle and also most of the fz v3 users are facing this issue .Since most of the users of fz V3 facing this issue - can it be ignored ? Also they are saying it will cost 14 k for...

I Am trying to connect my bike Yamaha ray zrBluetooth device to mobile after logging in to Yamaha connect X application it's asking chassis number after that scanning qr code is says Bluetooth device not found, please check this issue and revert as soon as possible.

Dear Sir/Madam,
I have submitted and cleared all balanced against my YAMAHA R15 V3 loan amount. But we did not get NOC against the same till dated.

BAF's agent is telling that NOC despatched from last month but have not received from agent end.

Kindly consider our urgent need to despatched NOC again if not done please.
send the mail bike clearance statement PDF

Details, As per below:
BIKE No.- TS09BZ0852
TR NO : TS09BZTR0852
CHASSIA NO :ME*RG*219*0043308
ENGINE NO : G3*5*0044864
Customer - Awad Bin Abdullah s/o Razzak Bin Abdullah
Mo - [protected]
Mail id: [protected]@gmail.com
Address-H NO 12-1-52
Lalapet, Secunderabad, Hyderabad Pin code: 500017

I want to stat that I am having mg problem of Connectivity with vehicle... I have given the chassis number then scanned th QR code but showing no bluetooth device found...

Hello,

I have bought Aerox(Silver), Chassis No. ME1SG7544R0001186 ON 18TH May 2024. I only rode for 2 days then I was out of town and got back yesterday. Today when I tried to start the scooty it did not start or flash any light. The showroom is the main culprit named Banyan Tree Auto LLP who has sold a defective model of the scooty which doesn't even start within 2 weeks o[censored]sage.
The Road Side Assistance mechanic...

I had purchased my FZS bike in Jan 2020, and odo meter is around 19, 000

Recently I the service I reported front brake issue and warning light in the engine. Service advisor told ABS motor failure and O2 sensor failure and need to be replaced.

I have taken 3 years extended warranty but service center people are telling it is not covered under extended warranty.

I need clarification and my issued be resolved

I have purchased a Yamaha FZS-V4 on 09/04/2023 vide registration no WB18-AJ-7505 . Within this short period Battery got down and stop working . As per your service centre comments this problem happened due to Bluetooth device . They charged the battery and running the bike .
I request and raised the issue on26/11/23 but they have not solve the issue till now

Dear Sir/Madam, I purchased YAMAHA MT15 V2 on dated 16.01.2024 from your authorise dealer SATAV AUTOMOTIVE .My vehicle No is MH18 CC 7170. First servicing done at your authorised dealer named SATAV SERVICE CENTRE wanwadi Pune on dated 04.02.2024 but on portal first servicing entry was not updated till dated. For 2nd servicing I left vehicle on dated 16.04.2024 servicing done but till dated my vehicle not delivered to me till dated I ask reason...