[Resolved] Yamaha Motor India — Defective piece of fascino. Not passed the quality test | |||
Hi team, This year in jan 2017, i purchased yamaha fascino from vijay laxmi dealer, viman nagar, nagar road, pune through the authorised person ajay and from the first day i informed about the loose headlight frame but that guy ignored this and told me that this is just like that. After the first service, i again told them about this issue but no body listened rather another problem arises i. E. Kick not working. From that day more than three times i gave my vehicle to vijay laxmi, viman nagar and vijay laxmi wagholi and also i registered complaint (S) to yamaha vide ref no iym:0001634 and iym:0001201 but no action as taken till date. After visiting the vijay laxmi service center at wagholi this sunday 16 apil 2017, they analysed my vehicle for more than 3 hours but no resolution as provided to me. They said i need to keep the vehicle there for one night because there is some issue with the handle which is not properly aligned. Now my question to yamaha, how they give the vehicle to the customer without proper quality test or either the test was done by an uneducated person. Now i wanted a full refund along with the compensation and risk of my life by driving this dangerous vehicle which was not tested properly failing which i will log an fir in local police station for cheating case. Kindly reply me within 10 days of this complaint failing which i will not be responsible for any repercussions. Was this information helpful? | |||
Jun 3, 2017 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Apr 18, 2017 Yamaha Motor India Customer Care's response Dear Aditya Bhatnagar, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M. Regards Team Yamaha Verified Support May 03, 2017 Yamaha Motor India Customer Care's response Dear Aditya Bhatnagar, We have shared your concern with our customer care department. They will contact you soon. Regards Team Yamaha | |||
 2 Comments | |||
Comments
Sangareddy Yamaha show room is not at all doing any job.problems which we mentioned are given same back to us after servicing.I thought it was as good choise.but the service is extremely bad.
Yamaha Motor India Customer Care's response, May 3, 2017
Verified Support
Dear Swetha,
Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 1800-420-1600, Monday to Friday between 8:00 A.M. to 04:30 P.M.
Regards
Team Yamaha
Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 1800-420-1600, Monday to Friday between 8:00 A.M. to 04:30 P.M.
Regards
Team Yamaha
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
User name - Savita Bhatnagar
Mobile number[protected]
Email id - [protected]@rediffmail.com
Chassis number
Nature of Complaint
Concerned dealership - Vijaylaxmi Yamaha, Viman Nagar and Wagholi
Retail date
Address (if possible) - Wadgaonsheri, Pune-411014
Regards
Team Yamaha