[Resolved] Yamaha Motor India — pathetic service at panache service center indiranagar at bangalore

nitin2412

from Bengaluru, Karnataka

Address:

560008

Hi

I have given my bike for the service.I have issues with the pick up and Headlight
.They charged me 6500 Rs for the Service and parts .They have changed my chain, clutch plates
I don't know if that needs to be changed at the first place.
Then in just 15 days pick up again goes down as it was before.Headlight is also not working

Then I have taken my bike to the service center again.The guy was behaving very rudely. He was not ready to even see my bike .He was saying that I will not see your bike today and you can complain to whoever you want

Not at all expected from Yamaha.

PATHETIC SERVICE

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Oct 22, 2017

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Sep 18, 2017

Yamaha Motor India Customer Care's response Dear Nitin2412,
Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

Sep 18, 2017

Updated by nitin2412 Mobile number [protected]

Email id : [protected]@gmail.com

Chassis number :ME1RG0723F0081107

Nature of Complaint Service Related ..I have given my bike for the service.I have issues with the pick up and Headlight .They charged me 6500 Rs for the Service and parts .They have changed my chain, clutch plates
I don't know if that needs to be changed at the first place.Then in just 15 days pick up again goes down as it was before.Headlight is also not working
Then I have taken my bike to the service center again.The guy was behaving very rudely. He was not ready to even see my bike .He was saying that I will not see your bike today and you can complain to whoever you want
Not at all expected from Yamaha.
PATHETIC SERVICE

Concerned dealership : Yamaha Panache Service Center Indiranagar behind Reebok Showroom

Retail date : Had Service on 19th August and problem is persistent since then

Address (if possible)

You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha