Yamaha Motor India — Poor quality of service Ray ZR

Address:

Plot number 54, TSN Avenue, Tiruchirappalli-620007

I have been taking periodical service of my vehicle Ray ZR through the dealer SS Yamaha, Trichy since August 2020. Invariably observed that the quality of service is not up to the mark. As there are no alternate dealers here I am facing unsatisfied service every visit. Need to visit again for the same problem. No checklist is maintained and they do not get a signature from the customer on the list of work they have done. For unresolved problems couldn't contact the Yamaha service engineer. The only option is to make a complaint over the phone where we have to speak with a non-technical representative. No response to our mail complaints. If Yamaha does not take action for improvement they are only the loser.