[Resolved] Yamaha Motor India — vehicle not working properly | |||
I have bought yamaha fascino on 8 october 2017. My father was not in support to buy me this he want me to buy honda activa. Honda activa had some benefits like its cheaper than fascino and a trusted scooter and most selling scooter too, it was very difficult for me to urge my father to buy me fascino as i wanted to go for style and looks. There is one more thing that activa is metallic body while fascino comes in fibre so this was also one of the major reason my father was not agreeing. But yamaha dealer were saying its fuel efficient its gives mileage of 66kmpl which will me 45-50 avg in my city so i made my father agree on this basis but its been a year and a half my scooter is giving avg of only 35. Is this what u meant of 66kmpl? Are u all lying as this is a serious issue, i have talked many times to my dealer star yamaha but no steps are being taken they talk so rudely also their workers also say each time"are abhi to aapki gaadi nayin h thode dino baad degi average" each time. Its been a year and a half plz take this issue seriously they are ruining your vehicle, company name. Each time they say "engine oil change kre de rhe h agli br se avg degi acha is br ye kre de rhe h ab degi avg tb degi avg" i am confused whether your scooter is a waste or my decision ws not right to go for fascino instead of activa take your dealership back from them. Once i saw a poster of fascino in wich a test was given to check scooter avg and then they will check it make it correct. I asked them for that test they said bhaiyaa subah 9;30 bje aayiye uske liye is time nhi ho paega and their showroom opens at 10:00 am. Tell what should i do suggest each and everyone not to buy this fascino who so ever is goint to buy and do opposite of what i was been doing since. My scooty was once fallen and its so many parts have got broken i had insurance i went to them but star yamaha said it will take atleast 15 days for insurance to work and u have to submit your vehicle and told me 5 times prices higher than parts and told me to mend it without using insurance and this will be done in 2 days so quickly. Plz take a serious action against them and take my complaint seriously and take care of my scooter average as 35 is not meant for fascine bajaj pulsar 220 and bullet 350 are giving 35 avg. Was this information helpful? | |||
Jul 9, 2018 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Jun 08, 2018 Yamaha Motor India Customer Care's response Dear Hannan, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 04:30 P.M. Regards Team Yamaha | |||
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
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