Yatra.com — Amount deducted but flight ticket not booked | |||
I was booking a ticket from delhi to Jammu on Yatra.com app, ticket amount was deducted from my gPay upi and after payment my ticket was not booked. Was this information helpful? | |||
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Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Gyanen,
Greetings from Yatra.com!
This is in reference to your query regarding the payment of INR 5787.00. This is to notify you that Yatra.com has not received the payment. However, if in case the amount is charged by your bank, it will get refunded in 5-7 working days. You are requested to check with your bank in case of any delay with the amount reversal.
Regards,
Yatra Care
Greetings from Yatra.com!
This is in reference to your query regarding the payment of INR 5787.00. This is to notify you that Yatra.com has not received the payment. However, if in case the amount is charged by your bank, it will get refunded in 5-7 working days. You are requested to check with your bank in case of any delay with the amount reversal.
Regards,
Yatra Care
Dear Gyanen,
Greetings from Yatra.com!
This is in reference to your query regarding the payment of INR 5787.00. This is to notify you that Yatra.com has not received the payment. However, if in case the amount is charged by your bank, it will get refunded in 5-7 working days. You are requested to check with your bank in case of any delay with the amount reversal.
Regards,
Yatra Care
Greetings from Yatra.com!
This is in reference to your query regarding the payment of INR 5787.00. This is to notify you that Yatra.com has not received the payment. However, if in case the amount is charged by your bank, it will get refunded in 5-7 working days. You are requested to check with your bank in case of any delay with the amount reversal.
Regards,
Yatra Care
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Greetings from Yatra.com!
We would like to inform you that due to a technical error your booking was not confirmed.
In order to check if the amount has been charged, we request you to send us the following information.
Date of Transaction
Payment mode (Credit Card/Debit Card or net banking)
Bank Name
Amount Charged
Transaction reference provided by bank
Email ID (Used while booking)
Please send us the above details along with your latest bank statement in a PDF format. Once the same is received at our end, we will check our records and shall revert to you accordingly.
Regards
Yatra Care
Thanks for your response.
I am sharing the below details
Date of Transaction : 1/11/2020
Payment mode (Credit Card/Debit Card or net banking) : GPAY UPI(gpratapnitjsr@okicici)
Bank Name : ICICI BANK
Amount Charged : 5787 INR
Transaction reference provided by bank : 030619302229
Email ID (Used while booking) : gpratapnitjsr@gmail.com
I have also attached the GPAY receipt and Bank statement slip for your reference. Please check this row in Bank statement pdf file.
02-11-2020
UPI/030619302229/UPI/yatra1.rzp@axis/Axis Bank
Ltd./ 5, 787.00 5, 825.64