[Resolved]  Yatra Online / Yatratrip.in — Booked flight but no PNR, no tickets

Hello,

I have booked flight via yatra.com, I got an email regarding booking reference number but I got no PNR no confirmed tickets, PNR is showing 00000. No response from Yatra customer service, call is going unanswered even after 30+mins long wait. Worst service ever. Please issue a refund so I can book from somewhere else, it’s increasing price as we speak. Don’t rob of middle class. Please refund immediately or confirm the tickets.
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Jan 28, 2026
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Dec 21, 2025
Yatra Online / YatraTrip.in Customer Care's response
Dear Suraj, Greetings from Yatra.com! We apologize for the inconvenience caused. We are here to assist you. Please share the details of the issue you have faced along with your Yatra booking reference number to enable us to assist you. Thank you
 
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    Yatra Online / YatraTrip.in Phone
    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
    +91 12 4437 5318
    Yatra Online / YatraTrip.in Address
    1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
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