[Resolved] Yatra.com — Booking by Yatra is not accepted by the hotel authority (Booking Reference Number[protected]

[Resolved] Yatra.com — Booking by Yatra is not accepted by the hotel authority (Booking Reference Number[protected]

S Sumang007 Jun 23, 2022 Jun 24, 2022 This thread was updated on Jun 24, 2022

Dear Yatra Team, I am informing you that my booking has not been accepted by the hotel authority. They informed us that the hotel (Rupasi Bengla, Puri) has no tie-up with Yatra. Kindly refund my amount as early as possible. Was this information helpful? No (0) Yes (0)
Jul 26, 2022 Complaint marked as Resolved Yatra.com emailed for a refund of the amount Rs 9144/- with Transaction ID ZP5e20c29c2c59b for Ref Number No. 2206220127866 . But now no amount credited in my account. I alreday visit to Bank but they suggest to communicate with Yatra.com. Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
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Yatra Online / YatraTrip.in Customer Care

from Gurgaon, Haryana

Jun 24, 2022

Verified Support

Dear Suman,

Greetings from Yatra.com!

Sorry for the trouble caused. We are getting this checked and will get in touch with you via call or email at the earliest possible time to sort this. We appreciate your patience in this.

Regards,
Yatra Care

Sumang007's [Complaint's author] reply, Jul 2, 2022

According to your email, the refund amount has not yet been credited to my account. I would appreciate it if you would investigate the matter and refund the amount as soon as possible.