Yatra.com — Cancellation Refund not processed

Website:

yatra.com

Hello,

Its been over a month and Yatra team is unsuccessful in proceeding with a refund for booking reference number[protected] . They are highly unethical staff which shows solace through mails for delay in process and then ask for more time to proceed with a refund. I have been in communication with them for past one month for a simple refund and been in a email loop for over 6 times but they still give the same excuse.