[Resolved] Yatra.com — false information regarding andaman package | |||||
I have booked andaman package from yatra.com (Representative-vikas upadhyay & tarush rajak), booking id - yh4012728. He to me that complementary activities coral safari and snorkeling will be provided to you but now after full payment they are telling coral safari is impossible, time is too short etc. If it was not possible so why they told me about this activity. Please help. Kapil kumar Mob no. [protected] Was this information helpful? | |||||
Apr 29, 2018 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Mar 29, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Kapil, Greeting from Yatra.com! We have received your query & would respond to you at the earliest. Request your patience in the interim. Best Regards, Yatra Care Verified Support Mar 29, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Kapil, Greeting from Yatra.com! As per our records our team was in contact with you and updated the snorkeling is part of the package and same will be provided but we apologies that coral safari is not possible because of tight travel schedule. We will share the proper feedback with the concern team. We assure you we will take necessary measures to avoid such instances in future. Thanks Yatra Care | |||||
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