Yatra.com — fraud and not issuing refund

Yatra is totally fraud company and cheat company.

We booked an europe trip with them with booking reference number ya 23250336.

We paid 60k to them as an advance.

The package included visa assistance also.

Upon receiving the hotel vouchers ans flight details we called them and asked them whether these documents were original or not. They confirmed on the email that the docs provided to s for only visa purpose and they are not actual docs.

We were quite speculative for these docs but we trusted them and went ahead for visa application.

Our visa got rejected the first time upon the doubt over the veracity of the documents.

We contacted yatra again that why the visa is rejected. They said very lightly that the visa is rejected by mistake, you can once again reapply, there is no harm in your docs, its a text book case.

We again asked them to check their hotel and flight tickets as we were very sure about our very own documents as i am central government employee. Its noc is itself big deal in it.

We again trusted them and reapplied the visa again and the visa got rejected on the same grounds.

Now in-spite of more than 40 days prior to travel date, they are not even refunding a single penny of my initial amount of 60k. My 60k plus 32k in visa application fee is wasted due to sheer negligence and fraud by yatra. This can be real case of overbooking and fraud in which they overbook the group packages and then provide forged documents to consumer so that their visa is rejected.

I have filed already a complaint against them at consumer forum and will fight till i get my refund back plus over expenses and mental harrasement they have provided.

I will request all travelers to not to book any tour/flight anything from yatra.

They are not at all consumer friendly.

They believe in minting their own money / profit.

#boycottyatra.

Yatra will rott in hell.