[Resolved] Yatra.com — Hotel booking at Manipur through Yatra.com

Sangit Deb

from Kolkata, West Bengal

Address:	Kolkata, West Bengal, 700137
Website:	www.yatra.com

BE WARE OF YATRA.COM.

We booked Hotel Bheigo at Manipur four rooms for four days through Yatra.com from 18.10.2016 to 21.10.2016.But due'Strike" called on these days, we were unable to go to Imphal from Silchar on appointed day. We informed this to Hotel Bheigo as well as Yatra.com on previous day. They assured to return 50% of booking charge of Rs.24000/ which we agreed. Subsequently after much deliveration, we could not get our money back(Rs.24000/.)

Thus we could not go to Manipur for no fault of our own. But they forfeited our money, although they assured to refund 50%. We request people to be cautious of this Yatra.com, and think twice before booking hotel through them.

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Mar 6, 2017

Complaint marked as Resolved

Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2017

Yatra Online / YatraTrip.in Customer Care's response Dear Sangit,

Greetings from Yatra.com!

Thank you for contacting us and we regret the inconvenience caused. We would request you to kindly share your Yatra reference number and we will be happy to assist you.

Best Regards,
Yatra Care

Verified Support

Jan 31, 2017

Verified Support

Feb 02, 2017

Yatra Online / YatraTrip.in Customer Care's response Dear Sangit,

Greetings from Yatra.com!

As requested, Please share your Yatra booking reference number to assist you further.

Best Regards,
Yatra Care