I have booked a flight using my registered email id: [protected]@gmail.com and completed the payment process using gpay. But after the payment is completed i did not recieve any ticket confirmation mail to the registered email id and also it is not reflected in my bookings as well. After 1 hour i recieve an email stating my refund for amount rs 8858 has been initiated and will be completed with 2-7 working days.
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Sep 24, 2019
Complaint marked as Resolved
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
We regret the inconvenience you faced. As checked booking was not confirmed from airline end hence full refund of INR 8858.00 was processed from our end in your same mode of payment. We would request you to kindly make a new booking and refund will be credited within the shared timeline.
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