[Resolved] Yatra.com — refund my amount:[protected] | |||||
Fraud company "yatra.com" Its a very bad experience with yatra.com, I have 3 booking in sleeper bus in new shatabdi travels via yatra.com After giving lots of the call to operator of the bus, i've reached at bus point. And the owner of bus mr mp singh, simply denied to giving my reserved seat. Mr mp singh is saying he is not bounded to give the seat, and also saying "jo ukhadna hai ukhad lo main seat nhi dunga, jaha complain karni hai karo, jo ukhad sakte ho ukhad ke dikha do" He is blacking the seat. I've missed my important meeting in lucknow. And i've suffered a lot with my mom wife and 4month kid. Who is responsible for this bad service. Yatra.com should refund my amount also they should compensate me. Please refund the amount. Neeraj vishwakarma Booking reference:[protected] Bus pnr: abrs6224116 Operator: new shatabdi bus service Was this information helpful? | |||||
Nov 19, 2017 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Oct 15, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Neeraj, Greeting from Yatra.com! We regret the inconvenience cause to you. We have received your query & would respond to you at the earliest. Request your patience in the interim. Best Regards, Yatra Care Verified Support Oct 17, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Neeraj, Greeting from Yatra.com! We would like to inform you that as a gesture of care bus operator has refunded the complete amount of INR 4497.00 and same as been processed from our end INR 4197.00 has been processed in your same mode of payment and INR 300.00 has been processed in your Yatra e-cash wallet. If payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from public sector bank, it will take up to 7 working days for the credit to reflect in your account. Thanks, Yatra Care | |||||
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