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Yatra Online / YatraTrip.in

[Resolved]  Yatra.com — Regarding the flight ticket that I booked

Website:www.Yatra.com

Respected sir/ma’am,
This is the second time I booked a ticket for a flight from Chennai to Bangalore on 6th October 2022 and both the times, the money has been debited but the ticket has not been booked. Even on payment, the ticket is not booked and the session times out. And therefore, I do not get any confirmation mail or message from Yatra’s end. It is very frustrating and I have attached the payment details of both the transactions below. Kindly check and please do the needful. The amount has been debited on both the occasions. Please look into it and initiate the refund of both the transactions.
Thanking you,
Vishal M Kalmani.
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Oct 27, 2022
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Sep 22, 2022
Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! We regret the inconvenience you have faced. Request you to kindly share the email id used for making the booking to enable us to check the details and assist you. Regards, Yatra Care
Verified Support
Sep 24, 2022
Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! We regret the inconvenience you have faced. Request you to kindly share the email id used for making the booking to enable us to check the details and assist you. Regards, Yatra Care
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The email ID used is : [protected]@gmail.com
Reply
Yatra Online / YatraTrip.in Customer Care's response, Sep 24, 2022
Verified Support
Hi, Greetings from Yatra.com! We would like to inform you that your refund of INR 2769 has been processed from our end on 22 Sep 2022. Further, private sector banks may take 2-3 working days and public sector banks may take up to 7 working days to credit the amount into your account. Regards, Yatra Care

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