[Resolved] Yatra.com — transaction failed but refund not initiated | |
I tried booking the tickets from HYD to PAT through Indigo 6E-763 scheduled on 20th March. The amount in Google pay got deducted but tickets were not booked. I booked the same ticket in 2nd attempt. I need to get the refund of amt. Rs. 6204/- My email I'd is pooja.[protected]@gmail.com Please get me in touch with a customer care executive where I can explain the case in a better way Was this information helpful? | |
May 14, 2020 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Apr 11, 2020 Yatra Online / YatraTrip.in Customer Care's response Dear Customer, Greetings from Yatra.com! We would like to inform you that as per the records the booking is confirmed under reference number[protected]. The E-ticket has been sent on your registered email ID. Regards, Yatra Care | |
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+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Greeting from Yatra.com!
We regret the inconvenience and delay in response. We would like to inform you that if the passenger directly cancels the booking with the airline, He/ She needs to inform Yatra or can claim a refund directly online from My Booking section under ( Claim refund Tab ). Hence request you to kindly share your Yatra booking number for us to check and assist you.
Regards
Yatra Care