[Resolved]  Yatra.com — unethical practice regarding refund of journey amount

Address:	Gurgaon, Haryana, 122001
Website:	yatra.com

Hi team,

Date of incident [protected]
Client name : anurag aggarwal
Incident : no show of return flight tickets amount not refunded by yatra.com
As my mother got injured through stairs on the day of flight and apparantly we tried to inform my yatra.com for cancelling my tickets which was from delhi to singapore. But we are unable to connect yatra.com executive and next day they were saying that no show of tourist has been marked and there is no refund of flight tickets.

Resolution : request for refund of flight tickets, as there was genuine cause for miss of flight because of injury of my mother she is hospitalized and i am enclosing the report with this complaint.

Regards,
Anurag aggarwal
[protected]