Yatra.com — Very high price for hotel | |||
Hi, I booked a hotel with assistance of Yatra care representative (Booking Reference Number - [protected]). According to him this is best selling property but when I gone through reviews it was worst property. I immediately cancelled this booking and opted for new booking from Yatra.com. Then I came across Hotel J's Excellency Mahabaleshwar. Price for 4'th July check-in and 5'Jul check-out is 11000 where in other website I found it to be 2750 only for one night and there is 50% off as well. Yatra.com is simply cheating the customers. See attached snapshot. Note: My intention is not to defame or do financial loss to any one. This just to inform customers help them out there in choosing online bookings. They must compare across online portals. Was this information helpful? | |||
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Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Mr Tiwari
Greetings from Yatra.com!
Thank you for sharing your feedback. We sincerely regret the inconvenience faced by you. Please be assured this is most definitely not the quality of service we aim to provide our customers. As a valued customer, your input & feedback is most appreciated and it would definitely help us to ensure a better customer experience. We have shared your feedback with our concerned team.
Best Regards
Yatra Care
Greetings from Yatra.com!
Thank you for sharing your feedback. We sincerely regret the inconvenience faced by you. Please be assured this is most definitely not the quality of service we aim to provide our customers. As a valued customer, your input & feedback is most appreciated and it would definitely help us to ensure a better customer experience. We have shared your feedback with our concerned team.
Best Regards
Yatra Care
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+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Greetings from Yatra.com!
Regret the inconvenience caused.
We are looking into your query and would respond to you at the earliest . Request your patience in this interim.
Should you require any further assistance, please call us on[protected] alternatively write on [protected]@yatra.com
Best Regards,
Yatra Care