[Resolved] Yatra.com — Wrong dates mentioned on website and confirmation emails

Ssofinshaikh

from Pune, Maharashtra

Jun 4, 2022

Website:

Www.yatra.com

I Booked a family ticket from pune to Hyderabad for the 4th June 1:45am as mentioned on the website however the operators that they selected had it for the 5th june which is not right and the full amount was deducted no point of contact nothing, my whole trip has been ruined and i am looking for a compensation for the sams with full refund
Attaches is the confirmation of date time and amount mentioned by this website

+1 photos

Was this information helpful?

No (0)

Yes (0)

Jul 5, 2022

Complaint marked as Resolved

Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.

Verified Support

Jun 04, 2022

Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! We would like to inform you that your refund of INR 6090 is under process from our end. Kindly note, Yatra takes up to 48-72 hours to process your refund. Further, your bank may take 5-7 working days for the credit to reflect in your account. Regards, Yatra Care