[Resolved] Yatra.com — wrong information provide me

kamalmitra

from Kolkata, West Bengal

Address:	Kolkata, West Bengal, 700070
Website:	www.yatra.com

Dear sir/madam,
I have flow up last 6/7 day's but still not solution form your end because yatra hotel partner not pickup any mobile call. My case id is 16263273. Please look into this matter asap.
My yatra booking id is[protected]. Location issue.
Company have given me two mobile numbers in the last two days but those are the number of wrong.
Company provide me number [protected],
[protected].
They want 24 to 48 hours of time when they call the company tollfree number but they are not solving any problems. My travel date is 29.12.2018 to 1.1.2019.

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Jan 28, 2019

Complaint marked as Resolved

Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.

Dec 26, 2018

Updated by kamalmitra no body reply me already 2 day's gone.

Verified Support

Dec 27, 2018

Yatra Online / YatraTrip.in Customer Care's response Hi,

We have received your query & would respond to you at the earliest. Request your patience in the interim.

Best Regards,
Yatra Care

Verified Support

Dec 28, 2018

Yatra Online / YatraTrip.in Customer Care's response Dear Customer,

Greetings from Yatra.com !

Thanks for your patience. As per records, our customer care team would have contacted you for all your concerns and have shared the required information and assistance with you and have offered the alternate hotel to you. Hotel vouchers were sent to your registered e mail address.

Should you require any further assistance, Feel free to write us back.

Best Regards,
Yatra Care !