Yatra Online / YatraTrip.in Complaints & Reviews

Yatra is not refunding my money for flight ticket though airline refunded the ticket.

I sent mail so many times but no proper reply. They are asking me login to check the status.

When i checked the status the ticket was available.
Booking reference number is[protected]

Dear team
I booked a ticket from Ananthapur to Madurai in yatra app on 1st sept 2021 for orange travels and paid the payment through paytm at sum 1653 and got deducted from my bank account and ticket not issues yet i mailed to [protected]@yatra.com but no response till yet please resolve my issue so as to book another ticket

Name on booking : D BHAVANI
contact num: [protected]
Ticket issued from yatra acc: d.[protected]@gmail.com

Have booked a room in howard johnson bangalore in the name of Gokul nath by app the amount is deducted still haven’t received any mail or booking confirmation..have reached out to yatra multiple times but no proper response my email id is [protected]@gmail.com

Transaction history from google pay to yatra

This is regarding refund of E ticket no[protected] of a senior citizen person which yatra has processed from its own and taken refund from Air India without any request initiated from my side (Traveller side). Due to which we have faced so many difficulties and 35000 expense on funds for booking the new ticket .

After long chain of followup on calls and mails Yatra responded that they will give only Rs 13000 against Rs 35000 ticket and also intimated that refund is auto processed from Airlines and we can not do anything about the deductions made by airlines.

I Have bought ticket from Yatra and yatra is responsible for any deductions made by auto processed refund from Airlines or if it is from Yatra. When traveller have not initiated refund why traveller bear the deductions that too 23000 Rs deduction.

Ticket details and events details are as below:

This ticket was originally booked from Yatra for travel of delhi to Chicago and Chicago to delhi in 2020 which we could not use due to lockdown and rescheduled it for 2021 from AIR INDIA office for following dates:

Traveler details- Shri Bhagwan tyagi

16 March 2021 - Delhi to Chicago
23 Jul 2021 - Chicago to Delhi

My father Shri Bhagwan tyagi boarded the flight on 16 March 2021 successfully. when I called Air India to change the date of 23 July 2021 which is scheduled from Chicago to delhi, it was informed by Air India representatives that Yatra has already taken refund for this ticket.

Now Yatra is telling me that they have not processed the refund and airlines did.

Issue is that both airlines and Yatra getting benefitted out of it and deductions of tune of Rs 23000 bear by traveller for no fault. I request this forum to initiate action against the same and penalize Yatra for his actions which not only harassing their customers by doing frauds monetray but also giving mental harrasement to do all these things. and reuest to refund my entire amount

Hi

I booked two tickets with Yatra.com. Please find the ticket details below.

Name:- Jagdish Kumawat
PNR:- D2LVPZ
YATRA REF NO:[protected]

Name:- Mahavir Prasad
PNR:- X1P9SC
YATRA REF NO:[protected]

I missed the flight so I asked AirAsia to refund me No Show money so AirAsia have refunded my No Show money but Yatra is refusing to refund the money. Yatra is saying that I need to pay convenience fee again but I already paid the convenience fee to them while buying the ticket. Yatra.com is not even have helpline number to talk to them and resolve the issue.

I am suffering from chronic pancreatits . last month on a thutsday I tried to get appointment at GUT deptt.on phone no.[protected] at 8.35.but i was told that your case is with doctor Harshal. And booking will be made on Tuesday now.On tuesday i contacted the HOD of GUT. She promised me to to get connected with the doctor but i couldn't contact. Today is Tuesday .At about 8.45 On the phone no.given above i was asked to make appointment on Thursday.My card no.is[protected] deptt.is GUT. pl make appo

Mentally Traumatized By Mr. Kumar Abhinav/Mr.Akash Upadhyay, Made Payment of Rs.128750, For A ticket issuance, Reference Number[protected], When I called 5-10 Times they are saying allow 2 hours, now saying 24-48 Hours, who will compensate if fare increases by tomorrow, I told them to issue the ticket or refund back the amount, they said wait for 24-48 hours. Please Its a request to take strict action against them.

My booking Id is[protected].Already I had overviewed my refund status over and over again as it is still under process.As it is already been 5+months.When I contacted the British airways they are asking me to contact them through you.I had waited recklessly. Do the need for this and contact them to do this quickly and kindly update the details on the informations as soon as possible

Tried to book the Big bus in yatra bus is not booked but amount is deducted

This is regarding refund of E ticket no[protected] which yatra has processed from its own and taken refund from Air India and not processed amount to me and not even informed me that they have taken refund of the ticket.

This ticket was originally booked from Yatra for travel of delhi to Chicago and Chicago to delhi in 2020 which we could not use due to lockdown and rescheduled it for 2021 from AIR INDIA office for following dates:

Traveler details- Shri Bhagwan tyagi

16 March 2021 - Delhi to Chicago
23 Jul 2021 - Chicago to Delhi

My father Shri Bhagwan tyagi boarded the flight on 16 March 2021 successfully. when I called Air India in may 2021 to change the travel date of 23 July 2021 which is scheduled from Chicago to delhi, it was informed by Air India representatives that Yatra has already taken refund for this ticket.

I have mailed no of times called numerous times but they just tell wait 3-5 days and all. They just sitting on my money from months and harrasing their customers.

Please do the needful and request to give directions to Yatra to give refund and also have to pay for mental harrasement also.

Pls note this people has not confirmed my bookin and coustomer care is not responding, even amount has been deducted my booking number[protected] atleast cancel my booking and refund it i will book in other website

Hello my self muhammad yusuf khan … i have booked ticket through yatra.com for flight from lko to patna of 2nd august which has been cancelled at 21st of this july has not been refunded … will you kindly assist me with my issue please .. Reply me With a Great Response

I tried to book a room in Hotel Radisson, Lucknow on 25.07.2021 using yatra.com through my email I'd kunal.[protected]@gmail.com and mobile no. [protected].

I paid an amount of RS. 2624/- through upi but did not receive any message or email regarding booking confirmation. Eventually, I booked a room through other mode.

Till date, I have not received refund of RS. 2624/- from yatra.com

Booking ref no[protected]
Main subeh 7baje se pickup location pe khara hu koi v bus ni aayi h jab maine bus operator ke number pe baat ki h tb unhone bola meri bus muzaffarpur se khulti h so ap koi v bus pakar ke muzaffarpur a jaye jo patna se muzaffarpur ki distance 65km h And bus operator wale bol rahe bharat petrol pump se 200rs le lo and muzaffarpur koi v dusri bus lekr a jao and refund ke liye bol rahe h jisse apne booking ki h usse baat kro so plz jitni jaldi ho meri booking ka total paisa refund kre and plz chek recording of bus operator

Hi,

I tried to book a flight from New York(JFK) to Kolkata(CCU). The money (36992.00) from the bank account got debited but the reservation wasn't made. The email id I provided while booking was [protected]@gmail.com. The transaction id is[protected]. Please resolve the issue and credit the amount back. Thank you.

Hello

I have booked a flight ticket from Kolkata to Phuket on April 2020 and I have received the mail stating amount of 136566.00 so I have shared my bank details but again after enquiring of refund status my refund money got deducted and asking me of my account details.
So in respect to that if my problem not solved I need to file a case in consumer forum. My refund details is[protected]

Regards
Mausum
[protected]

My booking reference number is[protected]. the refund for the cancelled flight was initiated from the end of the yatra trip.
my refund has still not been processed from the end of the bank.
my refund reference number is[protected].

Hi Team,

This is Anmol from Jammu. I booked a room on 8th July 2021 through yatra website for a domestic hotel booking id:[protected] in a so called DELUXE ROOM WITH LUXURIOUS FACILITIES, HOTEL TRINETRA, PATNITOP

PLEASE SEE THE ATTACHED PICTURES TO GET A GIST OF MY EXPERIENCE.

I am disappointed and sad to reiterate that this is a serious concern on Personal Hygiene, Safety, Customer Care, Satisfaction, Experience in such a pandemic time when Hotel Staff and Yatra doesn't care about any of these following concerns:

- Pillows, Pillow Covers and Bedsheet dirty and stinky (used ones)
- Rooms were stinky including bathroom
- No basic inventory provided like Tea/Coffee sachets, Toiletry etc.
- Dirty glasses, cups, electric kettle (used)
- Wall covered with pan masala spits and what not
- Burnt switch boards
- Used slippers
- Floor mat and all the material present inside the room was dirty and stinky

No words to say anything further, I want a refund for my booking and apology for the inconvenience caused.

Please contact me on [protected] or [protected]@gmail.com email id.

Booking amount : Rs 3293(bill attached)

Hi i booked 2 tickets from delhi to manali on 8th july. money has been deducted from account but tickets not booked. my mail id is [protected]@gmail.com and registered mobile no is [protected].please refund my amount.

I have requested for my flight ticket refund on January 23, 2020. I booked Air India flight ticket through Yatra.com and missed my connecting Air India flight due to bad weather conditions. Air India agreed to refund the whole amount but Yatra is taking more than 1 year 6 months to process my refund. If Air India doesn't have problem in refunding then why Yatra is taking such a long time? Yatra booking reference number[protected].
It clearly seems Yatra need no future customers.

Yuvaraj Mahendran
+49-[protected]