[Resolved]  Yatra Online / Yatratrip.in — Airline ticket refund amount Rs 7800

Address:	Gurgaon, Haryana, 122002
Website:	www.yatra.com

I booked two tickets via yatra.com from kolkata to bangalore on 5th march 2017.
But the flight was cancelled by airline on 14th feb 2017 and they have promised that they will refund the full
Amount without any cancelation fee or penalty chanrges that is rs 7800/-. I also had a conversation with yatra support team
And they also told that i will get full amount within 20days. Now it passed 90days but i got only rs 2450/-. I already submitted all documents which yatra asked for. I have called several times why we got only rs 2450/- at that time they told to contact with airline and get handwritten document or acm (Agency credit memo)
Number. But airline is saying that they have refunded the full amount which is rs 7800/. And they will not give any document or acm number to customer only because
We booked the tocket via yatra.com.
Passenger name ticket number
1. Mr chandra sekhar nath [protected]
2. Mrs pradnya nath [protected].