Yatra Online / Yatratrip.in — Amount deducted and room booked but at 9:00 pm called me informed the room is not available
P
Prits99
from Thiruvananthapuram, Kerala
Address:
Bangalore, Karnataka
Website:
Www.yatra.com
I had booked a double bed room on 28/4/2016 at bala regency, bellary and was abt to check in by 10:00 pm as my bus reaches by 10. I got a call by 9.30 by mr. A man from yatra asking me to cancel the booking and take refund. By this time it's almost night and how the hell m i supposed to cancel the booking. Where m i supposed to stay at night if you guys give me a booking and cancel at last moment. It's marriage season and almost all lodges r booked. I had such a terrible time. I waited for almost 1hr at bus stand and at last had to land up in some lame bus stand side dormitory. It such a hell of experience i need an proper apology and a proper compensation for this act of yatra.
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