[Resolved] Yatra Online / Yatratrip.in — Amount deducted booking not confirmed

[Resolved] Yatra Online / Yatratrip.in — Amount deducted booking not confirmed

R RituBan from Kolkata, West Bengal Sep 13, 2022 Sep 14, 2022 This thread was updated on Sep 14, 2022

Tried booking a flight from Kolkata to Bangalore on 4th September, 2022. The money got debited from account but did not get any booking confirmation. On further enquiry with the bank they confirmed the money is transferred to Yatra and provided transaction ID and Ref no. Mailed Yatra.com with all details and bank statement screenshot, but they clearly declined and i didn't get my money refunded. Moreover they are not very prompt with mails either. Their website does not provide any helpline number for booking flights making it all too worse. Yatra please refund the money. Here is the email id to reach out ritushreebanerjee98gmail.com Was this information helpful? No (0) Yes (0)
Oct 26, 2022 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Sep 14, 2022 Yatra Online / YatraTrip.in Customer Care's response Dear Ritu. Greetings from Yatra.com! Sorry for the trouble caused. We would want to inform you that due to some technical error the refund of INR 9562.00 got delayed, please kindly note we are working on it to get the same sorted, kindly note Yatra takes 24-48 hours to process the refund. Further, your bank may takes 5-7 working days for the credit to reflect in your account. Regards, Yatra Care
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