Yatra Online / Yatratrip.in — Amount deducted but flight ticket not booked

I was booking a flight from GOI-BOM today, and the amount got deducted from my HDFC account (I was paying via UPI using GPay) however on being redirected back to the Yatra app, it said that the payment is unsuccessful and the ticket was not booked.
Do look into this ASAP and issue me a refund for the same.
The UPI reference number of the transaction that I am talking about is:[protected]
+2 photos
Was this information helpful?
No (0)
Yes (0)
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Arush.

Greetings from Yatra.com!

We thank you for your patience. As we checked and confirmed that the aforesaid transaction of INR 2109/- could not go through successfully. The amount will be auto-reversed by your bank. We request you to check with your respective bank. We hope that the above information will suffice the purpose.

Regards
Yatra Care

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yatra Online / YatraTrip.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    80%
    Complaints
    2577
    Pending
    347
    Resolved
    1923
    Yatra Online / YatraTrip.in Phone
    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
    +91 12 4437 5318
    Yatra Online / YatraTrip.in Address
    1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
    View all Yatra Online / YatraTrip.in contact information