[Resolved] Yatra Online / Yatratrip.in — Amount got deducted from account but no flight tickets are booked

[Resolved] Yatra Online / Yatratrip.in — Amount got deducted from account but no flight tickets are booked

P PRAGYANSH SAXENA Sep 17, 2022 Sep 18, 2022 This thread was updated on Sep 18, 2022

33377234 interaction id I registered complaint via mail. I booked online flight ticket from kolkata to indore(and return) of charge ₹18559. Though money deducted from my account but no confirmation mail received and no booking status is showing on the site. I talked to paytm customer care and they said they have made the payment and the issue will be resolved from your side. Kindly resolve this quickly because the amount is substantial and I have to book another flight. Was this information helpful? No (1) Yes (0)
Oct 28, 2022 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Sep 18, 2022 Yatra Online / YatraTrip.in Customer Care's response Dear Pragyansh, Greetings from Yatra.com! This is regarding your refund request under booking reference number [protected]. We would like to inform you that a refund of INR 18559.00 for your booking has been processed on 17th Sep 2022. Further, the private sector banks may take 2-3 working days and public sector banks may take 5-7 working days to credit the amount into your account Regards, Yatra Care
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