[Resolved] Yatra Online / Yatratrip.in — amount got deducted from my account without confirming the flight ticket

Srujan@143

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500085
Website:	www.remediumlaboratories.com

I have booked two flight tickets and the amount was 17206, after filling all the details, it has directed to the payment page and after payment.
The message displayed that flight charges have been revised to 42000
It's greatly unfair that how come flight charges will be revised after the payment.
My amount has been blocked as e cash in yatra.com and i cannot utilizes for my personal use or other flight booking through other website
When i called to customer care they said that amount will be refunded within 7 working days
Yatra.com website has to be sued for improper website maintenance

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Feb 23, 2019

Complaint marked as Resolved

Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.

Verified Support

Jan 19, 2019

Yatra Online / YatraTrip.in Customer Care's response Dear Sir,

Greetings, From Yatra.com!

We really apologize the inconvenience caused to you, We really dont want our customers to be dissatisfied with our services.

We request you to please share us the booking reference number, along with registered email ID and contact number at [protected]@Yatra.com, so that we can check the details and assist you accordingly.

Regards,
Yatra Care

Jan 22, 2019

Updated by Srujan@143 Opologize doesn't revert my amount immediately...
It take about 7 days to revert my amount
It's simple fraud kind of thing deducting amount and holding the amount.

I need a solution immediately...So that other customers will not be in trouble.

Fraud Website

Just using a simple word..I opologize ..what do you mean by that...

Jan 23, 2019

Updated by Srujan@143 Amount got refunded
Thank you