[Resolved]  Yatra Online / Yatratrip.in — Amount not refunded for Hotel Cancellation from yatra.com

I have cancelled two hotel booking from yatra on 16th June (ref No:[protected] and 17th June (ref No:[protected] but even now the amount is not refunded. There is no reply to email and complaints on the portal. No customer care available.

Worst Experience.
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Aug 1, 2022
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Jun 24, 2022
Yatra Online / YatraTrip.in Customer Care's response
Hi, Greetings from Yatra.com! We regret the inconvenience you have faced and delay in refund. We would like to inform you that we have forwarded the request to initiate the refund for your bookings. Yatra takes 24-48 working hours to process the refund. Further, your bank may take 5-7 working days for the credit to reflect in your account. Regards, Yatra Care
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    Yatra Online / YatraTrip.in Phone
    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
    +91 12 4437 5318
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