[Resolved] Yatra Online / Yatratrip.in — Booked hotel through Yatra. Hotel check in denied and no communication from Yatra. Need refund.
A
Amaresh Devaramani
Aug 21, 2022
Aug 22, 2022
This thread was updated on Aug 22, 2022
Address:
Hyderabad
Hi,
I had booked via yatra. Your booking reference no. is[protected]. Booking was confirmed. But hotel denied the booking saying there are no rooms available. I had to travel and find another accommodation. I was not able contact yatra via any modes. I wrote 2 emails which are unanswered.
Please look into it and refund the amount.
Regards
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Sep 25, 2022
Complaint marked as Resolved
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2022
Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! We would like to inform you that we have forwarded the request to initiate the refund of INR 901 for your booking. Yatra takes 24-48 working hours to process the refund. Further, your bank may take 5-7 working days for the credit to reflect in your account. Regards, Yatra Care
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