[Resolved]  Yatra Online / Yatratrip.in — booking canceled by yatra but money not refunded

We had booked holiday package to europe (For 2 person) from yatra (Booking ref id : yh5810556). Our departure was on 09 april 2020 from bangalore. Our departure has been cancelled by yatra due to corona virus issue. We had paid the advance amount of inr 73, 097/- to yatra. But after cancellation yatra is refusing to refund our advance amount, instead of that they told the inr 29000/- will exist in their account and that should be utilized for future booking within 180 days (6months) for holiday booking with in yatra only. The trip was not cancelled by us and when we ask for refund they refused to refund any amount. They forced us to use the other option of future booking within 180days. As in this covid-19 situation we dont want to travel anywhere and we need our money refunded. Please help us to get our money refunded. We attached the advance receipt and cancellation mail from yatra.