[Resolved]  Yatra Online / Yatratrip.in — bus services

Address:Karur, Tamil Nadu, 639002
Website:Yatra and r.s yadav travels

I have booked a bus from delhi to jalandhar and it was confirmed and the seat no also been confirmed but at the time of boarding my name was not in the list and they are asking extra 400rs for ticket and the seat is also worst and the led lights on the seats are not working any the charging port also not working the name of the travel is r. S yadav travels, please don't book in the travels and i request yatra to take immediate action.
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Feb 27, 2019
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Jan 20, 2019
Yatra Online / YatraTrip.in Customer Care's response
Dear Customer,

Greetings from Yatra.com!

We are really apologize for the inconvenience caused to you. We will definately share the feedback with the bus operator and make sure you will not face this kind os issue again.

Request you to please share us your booking reference number, so that we can check the details and get back to you.

Regards,
Yatra Care
Verified Support
Jan 24, 2019
Yatra Online / YatraTrip.in Customer Care's response
Dear Customer,

Greetings from Yatra.com!

We are really apologize for the inconvenience caused to you. We will definately share the feedback with the bus operator and make sure you will not face this kind os issue again.

Request you to please share us your booking reference number, so that we can check the details and get back to you.

Regards,
Yatra Care.
Verified Support
Jan 27, 2019
Yatra Online / YatraTrip.in Customer Care's response
Dear Customer,

Greetings from Yatra.com!

We are really apologize for the inconvenience caused to you. We will definately share the feedback with the bus operator and make sure you will not face this kind os issue again.

Request you to please share us your booking reference number, so that we can check the details and get back to you.

Regards,
Yatra Care..
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    Yatra Online / YatraTrip.in Phone
    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
    +91 12 4437 5318
    Yatra Online / YatraTrip.in Address
    1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
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