[Resolved] Yatra Online / Yatratrip.in — bus ticket cancel | |||
I booked bus ticket for 28th september 17 of manjushree travels. It was clearly written that if the ticket is cancelled "above 48 hrs from departure time" then i will get the 90% refund amount. I paid around 1500 rs while booking but when today i. E. 26th sep 17, i cancelled the ticket i got a message saying that refund of around 750/- is initiated. I must get around 1350 rs after 10% deduction. Please clarify this. I am telling you this is last time i am booking on yatra. Was this information helpful? | |||
Nov 9, 2017 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Sep 26, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Customer, Regret the inconvenience you have gone through. Request you to please share your Yatra booking reference number to enable us to assist you. Thank you Yatra Care Verified Support Oct 01, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Customer, Regret the inconvenience you have gone through. Request you to please share your Yatra booking reference number to enable us to assist you. Thank you Yatra Care Verified Support Oct 05, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Customer, Request to kindly share your Yatra booking number for our team to assist you. Thank you Yatra Care Verified Support Oct 09, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Customer, We are changing the status of this post to “Resolved” as we have not received any response from your end. For any further queries please feel free to connect with us. Best Regard Yatra Care | |||
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