[Resolved]  Yatra Online / Yatratrip.in — Cancelled hotel booking

Address:	New Delhi, Delhi, 110034
Website:	Yatra.com

Never ever trust yatra
I wrongly trusted yatra and made a hotel booking for my trip where i paid the entire amount upfront (Rs 21158/-) and received a confirmed hotel booking voucher. My yatra refer no is[protected]
They are totally unprofessional and a customer unfriendly organisation
They send me a hotel voucher with "confirmed" hotel booking mentioned in it - take entire money upfront and sit on it for more than 3 weeks and then suddenly unceremoniously and without hint of regret or apology at the immense inconvenience, harassment and financial loss caused to the customer due to their gross incompetence, they cancel the booking unilaterally and initiate refund for money charged.
All the customer desired was peace of mind and the assurance of secure booking based on which he made his travel plans
There is no attempt at assuaging the aggrieved customer whose travel plans have been severely and adversely affected at this totally unprofessional manner of yatra
I appeal to all customers never to trust this company and to blacklist it.
1) the voucher sent on the day i made my booking on 17th march 2017 where it is clearly mentioned confirmed
2) and the message i suddenly received after more than three weeks (12 th april) that they are cancelling my "confirmed" booking as no room is available at the hotel on those days
3) and trusting yatra i had booked my air tickets once i got my hotel confirmation for those dates from yatra

Now who is responsible for this gross incompetence???