[Resolved] Yatra Online / Yatratrip.in — cancelled the flight due to coronavirus | |
Hi, I have booked my round trip from Hyderabad to Delhi for the dates 04/12/2020 to 04/17/2020. But due to the effect of Corona virus I have to cancel my journey so when I contacted customer care they are not addressing my problem and said no amount will be refunded. Here I am cancelling my trip because of Corona effect and this is a world wide problem. So Yatra should understand the customer reason and should refund the money. Booking id:[protected] Was this information helpful? | |
Apr 6, 2020 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Mar 05, 2020 Yatra Online / YatraTrip.in Customer Care's response Dear Geethanandan, Greeting from Yatra.com! As checked with both the airlines regarding wavier on charges due to coronavirus outbreak. However, we regret to inform you that the Airline has denied a full refund. If you wish to cancel your booking charges will be applicable as per airline and Yatra policy. Regards Yatra Care | |
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+91 95 5580 0800 [Customer Support]
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+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
I am Dr.Anant bagul recently I'm booked the flight from Pune to raipur and raipur to Pune fare around 8k
Booked date : 26 Feb 2020
Reference no.:[protected]
Pls give me my refund as soon as possible
Greetings from Yatra.com !
Your refund of INR 1023.00 has been processed from our end on 09 MAR 2020. Yatra takes 24 hours to process the refund, if payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from public sector bank, it will take up to 7 working days for the credit to reflect in your account.
Thanks,
Yatra Care