[Resolved] Yatra Online / Yatratrip.in — Change schedule without pre information my return air ticket

mahesh b.

Address:

Valsad, Gujarat, 396385

Why yatra.com time schedule change because i will need to reach my place 12th may morning. I need most urgently appointment there, so please do not change my schedule and give as it is time to reach dar es salaam.
In this regards to booking reference yt20524708.
Hear is my return ticket time 16.40 to 20.15 mumbai to nerobi (Kenya) date 11/05/17, but nerobi 23.55 (12/05/17) to dar es salaam 01.25 (13/05/17) it meens nerobi 28hrs hold. So please look this mette and please request to you to consider his matter.
I will need to reach my place 12th may morning. I need most urgently appointment there, so please do not change my schedule and give ticket i will reach 12th morning dar es salaam as it is time to reach dar es salaam.
This is aatteched copy reffrance you have a changed.

Pnr no. Kenya airways 5h9s4g

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May 21, 2017

Complaint marked as Resolved

Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.

Verified Support

Apr 20, 2017

Yatra Online / YatraTrip.in Customer Care's response Dear Mahesg,

Greetings from Yatra.com!

Regret the inconvenience caused. We are looking into your query and our team would respond you at the earliest. Request your patience in the interim.

Best Regards,
Yatra Care

Verified Support

Apr 20, 2017

Yatra Online / YatraTrip.in Customer Care's response Dear Mahesh,

Greetings from Yatra.com!

We would like to inform you that our team has contacted you on email along with the alternate flight option. We would request you to please go through the email and reply to the same email in case of any further assistance.

Best Regards,
Yatra Care