[Resolved] Yatra Online / Yatratrip.in — Complain regarding refund

[Resolved] Yatra Online / Yatratrip.in — Complain regarding refund

B Bidyut Sadhu Aug 18, 2022 Aug 19, 2022 This thread was updated on Aug 19, 2022

I, Bidyut Sadhu, was booking train ticket from Asansol Jn to Amritsar Jn in 13005 Hwh Asr Mail train on 7 Aug 2022 with booking id[protected] for 3 adults. The amount has been deducted from my bank account but I have not received my ticket. The refund should have been done within 7 days but I have not received it. I am trying to contact yatra customer care for last 3 daysb but I have not received any response. It seems the phone numbers given are fraud. I need the instant refund if the amount deducted. Was this information helpful? No (0) Yes (0)
Sep 21, 2022 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Aug 19, 2022 Yatra Online / YatraTrip.in Customer Care's response Dear Bidyut. Greetings from Yatra.com! and sorry for the trouble caused. We would want to inform you that due to some technical error the refund got delayed, please kindly note we are working on it to get the same sorted, your amount of INR 2115.81 is already queued for the refund, Yatra takes 24-48 hours to process the refund. Further, your bank may take 5-7 working days for the credit to reflect in your account. Regards, Yatra Care
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