[Resolved] Yatra Online / Yatratrip.in — complain :'ya:10231803' thailand holidays | |||||
Hi team, I will be going fo the thailand bankok trip with yatra, agrred package was Economy class airfare (Both side) with airport taxes. 4 night 5 days package 2 night accommodation in pattaya city. 2 night accommodation in bangkok city. Daily buffet breakfast Transfers from bangkok international airport to pattaya hotel Coral island tour in pattaya city with indian lunch Alcazar show Transfer from pattaya hotel to bangkok hotel Half day city tour in bangkok city Full day safari world and marine park with lunch Transfer from bangkok hotel to bangkok international airport But in the itenary they missed alcazar show and full day safari world and marine park with lunch I havs asked them, and i got a response that only alcazar show will be added The cusotmer care executive is almost unreachable all the time, and my itnary is till not finalised All the payment has been made... Not a single penny remainining Do you guys fool cusotmers with your lucritive online details Please revert back asap Was this information helpful? | |||||
May 12, 2018 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Apr 11, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Mr Kumar, Greetings from Yatra.com! We sincerely regret for all the inconvenience you have gone through, kindly share your registered email ID or Yatra booking reference number to enable us to assist you. Regards, Yatra Care Verified Support Apr 11, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Bejoy, Thank you for your acknowledgment! We have received your query and would respond you at the earliest> Request your patience in the interim. Regards Yatra Care Verified Support Apr 11, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Bejoy, Thank you for your patience! We would like to inform you that as we have checked our team was in contact with you regarding your concern. Hope it has been resolved successfully as per your expectation. Hence, we are changing this post to resolved. For any further assistance feel free to connect with us. Thanks Yatra Care | |||||
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i want my refund amount as soon as possible.