Yatra Online / Yatratrip.in — confirmed booking is being turned into unconfirmed

Address:	New Delhi, Delhi, 110005
Website:	yatra.com

Hi yatra,

I booked a flight today in the afternoon (Vw3jyv to varanasi vvtg95 to delhi), at yatra.com and got confirmation mail. Now someone called from yatra and intimated me on phone that my booking has not been confirmed and now either i pay some extra amount or get full refund. This is not acceptable to me. It's a kind of consumer harrassment, the loss should be borne by the company yatra and why should the customer be trouble for your systems fault. I paid the amount asked by the yatra site at that point in time and have got the confirmation, hence my part ends there itself. So asking me to pay additional amount is highly unjustified. Kindly confirm my booking immediately. I am checking it online now but my booking id is not being identified by your system. It cannot be tolerated.