[Resolved] Yatra Online / Yatratrip.in — e cash points | |
I booked international trip for which i got 5000rs worth ecash. I booked one internal hotel and tried to use those ecash. Yatra system was not allowing me that. I tried to contact them over phone but no response. Sent email, but no response. Now my last day when ecash gets expire is 12th oct. I am in loss. This is the worst company... I never recommend yatra to anyone. Please help me to resolve my issue Was this information helpful? | |
Nov 24, 2017 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Oct 13, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Ashutosh, Greetings from Yatra.com! Thank you for contacting us. Would request you to kindly share your Yatra booking reference number and email address through which you were having the conversation. We will get this issue checked. Best Regards, Yatra Care Verified Support Oct 16, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Ashutosh, Greetings from Yatra.com! We hereby would like to remind you to share the required details. This will enable us to assist you in resolving your concerns. Thanks Yatra Care Verified Support Oct 23, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Ashutosh, Greetings from Yatra.com! We are changing the status of this post to “Resolved” as we have not received any response from your end. For any further queries please feel free to connect with us. Thanks Yatra Care | |
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+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Greeting from Yatra.com!
We regret the inconvenience cause to you, as per our records full refund of INR 1516.00 has been processed from our end in your same mode of payment on 6th Oct 2017. If payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from public sector bank, it will take up to 7 working days for the credit to reflect in your account.
Thanks,
Yatra Care