[Resolved]  Yatra Online / Yatratrip.in — false promising & cheating (booking ref no : yh3946770)

I booked for himachal package from yatra dated 08.03.2018 to 15.03.2018 they alloted a driver from their tie-up cab agency (Harsh rawat).in our policy they told it will be an ac car for which we had paid package of rs.43, 500/- but the driver was not ready to switch-on the ac at all & was arguing with us in the entire trip.in every destinations he suppose to take commissions on our rides which was excluding of our package cost. We also confirmed with one of the guy from manali. He told your driver (Mr. Dinesh singh) / cab no. Dl 1z 3932) taking commission every time whenever he takes customer to our shop. We paid 5000/- total amount when we go to that shop for our snow ride. From that amount also driver took some amount as a commission. & at the time when he drop us at delhi airport on 15th march 2018 he asked upfront for tip of rs. 6000/- from us which we deny to give. The service which yatra provided us was worst. We were not knowing this kind of treatment & arrangements we will get from yatra. Driver suppose to take us according to his decision apart from our details which yatra gave us in our voucher and when we asked driver he said i will take u according to my locations which is know. I want a proper justification on this. We had spent much more money as we were unexpected. I need compensation from yatra for cheating us.