[Resolved] Yatra Online / Yatratrip.in — flight booking | |
I booked my flight and return flight (Booking i'd[protected] from delhi to hong kong and back. I got the ticket but one of the seats is showing unconfirmed while going and also while coming back. When i checked at cathay pacific website they asked for eticket number which is not printed on the ticket sent to me by yatra. Also when i checke the seats on that flight, that one seat is still not occupied. On the airlines site, baggage allowance shown is 20 kg but in my ticket from yatra it is shown as 10 kg. Plus meal for my infant is also not booked Was this information helpful? | |
Oct 26, 2017 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Sep 23, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Piyush, Regret the inconvenience caused you have gone through! Would request you to kindly allow us sometime to get this resolved with our concern team. Thanks, Yatra Care.
Verified Support Sep 24, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Piyush, Thank you for the patience! Would like to inform you that as we have checked our team was in contact with you and they have given you the whole information regarding your query related to seat confirmation, meal for infant etc. Hope your query has been resolved now. Hence, we are changing this post to resolved. For further assistance feel free to write us or contact us on our call center no.[protected]. Thanks, Yatra Care
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