Yatra Online / Yatratrip.in — Flight ticket not confirmed but payment deducted from the account

Yatra Online / Yatratrip.in — Flight ticket not confirmed but payment deducted from the account

M mahuadas1488 from Pune, Maharashtra Feb 28, 2024 Feb 29, 2024 This thread was updated on Feb 29, 2024

I have booked the flight ticket from pune to singapore. My amount is deducted but i have neither got the confirmation nor the ticket. Could you please check the same urgently as my amount of 23513 is deducted. Emaild id: abhijeet.[protected]@gmail.com Phone number: [protected] Was this information helpful? No (0) Yes (0)
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Feb 28, 2024 Updated by mahuadas1488 Attaching the transaction details Verified Support Feb 29, 2024 Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! We would like to inform you that we have checked the payment status at our end, the payment of INR 23513 has not been received. Your Bank should auto reverse the amount within 3-4 working days. We would request you to kindly connect with your Bank for further details. Please feel free to connect with us again if required. Thanks, Yatra Care Feb 29, 2024 Updated by mahuadas1488 Hello, could you please update as I am unable to get any feedback Verified Support Feb 29, 2024 Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! We would like to inform you that we have checked the payment status at our end, the payment of INR 23513 has not been received. Your Bank should auto reverse the amount within 3-4 working days. We would request you to kindly connect with your Bank for further details. Please feel free to connect with us again if required. Thanks, Yatra Care Feb 29, 2024 Updated by mahuadas1488 Hello I am unable to view the comments. Could you please send the response to mahua.[protected]@gmail.com
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