[Resolved] Yatra Online / Yatratrip.in — For refunding money | |||||
With Yatra Ref:[protected], i like to inform you that, the same booking has been canceled on[protected] Rs.1821/-. but unfortunately the same amount yet not received after one month. several mail has been send to [protected]@yatra.com along with bank statements but yet not revived the amount as om date[protected] YA:2323998' CDXDFGVCJVCHGFJHNB30-Rail Santanu Das Was this information helpful? | |||||
Mar 10, 2017 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Feb 05, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Mr. Biswanath, Greetings from Yatra.com! Thank you for contacting us and we regret the inconvinience caused. We are checking the refund details kindly allow us some time and we will update you at earliest. We appreciate your patience in the interim. Best Regards, Yatra Care Verified Support Feb 07, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Mr. Ganguly, Greetings from Yatra.com! Regret the inconvenience caused. Refund of INR 1, 821.00 was already initiated from our end on 05 Jan'17. Would request you to contact your bank and provide the Refund reference number shared on your registered email id with us which was provided to us by your bank. You can contact your bank's Grievance Cell in regards to refund not reflecting in your account. Should you require any further assistance, please call us on[protected] /[protected]. For holidays please call on [protected]. Alternatively, write on [protected]@yatra.com Best Regards, Yatra Care | |||||
1 Comment | |||||
Comments
I booked rail tickets trough rail yatra app, I book train tickets amount also deduct but I not get the tickets.
Reply
80%
Complaints
2577
Pending
347
Resolved
1923
+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001