[Resolved]  Yatra Online / Yatratrip.in — For refunding money

Address:122002
Website:www.yatra.com

With Yatra Ref:[protected], i like to inform you that, the same booking has been canceled on[protected] Rs.1821/-. but unfortunately the same amount yet not received after one month.
several mail has been send to [protected]@yatra.com along with bank statements but yet not revived the amount as om date[protected]

YA:2323998' CDXDFGVCJVCHGFJHNB30-Rail

Santanu Das
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Mar 10, 2017
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Feb 05, 2017
Yatra Online / YatraTrip.in Customer Care's response
Dear Mr. Biswanath,

Greetings from Yatra.com!

Thank you for contacting us and we regret the inconvinience caused. We are checking the refund details kindly allow us some time and we will update you at earliest. We appreciate your patience in the interim.

Best Regards,
Yatra Care
Verified Support
Feb 07, 2017
Yatra Online / YatraTrip.in Customer Care's response
Dear Mr. Ganguly,

Greetings from Yatra.com!

Regret the inconvenience caused. Refund of INR 1, 821.00 was already initiated from our end on 05 Jan'17. Would request you to contact your bank and provide the Refund reference number shared on your registered email id with us which was provided to us by your bank. You can contact your bank's Grievance Cell in regards to refund not reflecting in your account.

Should you require any further assistance, please call us on[protected] /[protected]. For holidays please call on [protected]. Alternatively, write on [protected]@yatra.com

Best Regards,
Yatra Care
Complaint comments 

Comments

I booked rail tickets trough rail yatra app, I book train tickets amount also deduct but I not get the tickets.

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