[Resolved]  Yatra Online / Yatratrip.in — fraud

Address:Kathua, Jammu and Kashmir, 184101
Website:Non

Hi m navdish sehdev i had booked europ tour of 13 day from yatra six month back, i gave them 150000 rupees before booking but my visa got refused boz of improper support of yatra visa team. And after then i ask them for refund rest of my money they didn't have me single penny except harrassment or ment torture. And bad thing is tat nobody can ask them why they doing tis... And government aslo should take action against these big brands.
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Nov 2, 2018
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Sep 18, 2018
Updated by Navdish Sehdev
I want govt should aslo see such matters in which innocent people never suffers...and I aslo request to the indian government should change in visa policy the concerned ambessy should contact onece after saw the realeted documents if they hv dought .boz consumer pay high visa fees ..
Verified Support
Sep 18, 2018
Yatra Online / YatraTrip.in Customer Care's response
Dear Navdeesh,

We sincerely regret for the inconvenience you have faced. Request you to kindly share your booking reference number and the details of the miscommunication due to which your Visa was rejected. You can also connect with us at [protected]@yatra.com. We will be please to assist.

Regards,
Yatra Care
Verified Support
Oct 01, 2018
Yatra Online / YatraTrip.in Customer Care's response
Hi,

We are changing the status of this post to “Resolved” as we have not received any response from your end. For any further queries please feel free to connect with us.

Warm Regards,
Yatra Care
Complaint comments 

Comments

I connected with the Yatra team but as we already know they again told me about company policy...they people told us on phone conversation different story while booking after then sm thing
gone wrong then they straightly denied there views ..###...
Yatra Online / YatraTrip.in Customer Care's response, Sep 21, 2018
Verified Support
Hi,

As requested earlier kindly share your booking reference number and the details of the miscommunication due to which your Visa was rejected. You can also connect with us at forums@yatra.com. We will be please to assist you.

Regards,
Yatra Care !

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    Yatra Online / YatraTrip.in Phone
    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
    +91 12 4437 5318
    Yatra Online / YatraTrip.in Address
    1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
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