[Resolved]  Yatra Online / Yatratrip.in — Fraud complain 01

Its been 15 days since i claimed my refund and i have not received any strong respond from Yatra. The company kept on delaying my refund with the statement that “ we shall process your refund in 24 hours “
Very poor customer service. You have been disappointing the customer.

I also got a refund receipt. But still never got the refund.

Receipt No. :REC2306/17658049

booking reference number:[protected]
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Oct 2, 2022
Complaint marked as Resolved 
I got my refund within 4 days after my complain was notified to yatra!
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Sep 28, 2022
Yatra Online / YatraTrip.in Customer Care's response
Hi.

Greetings from Yatra.com!

Sorry for the trouble caused. We would like to inform you that a refund of INR 5247.00 for your booking has been processed on 27th Sep 2022.

Further, the private sector banks may take 2-3 working days and public sector banks may take 5-7 working days to credit the amount into your account

Regards,
Yatra  Cae
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    +91 12 4437 5353
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