[Resolved]  Yatra Online / Yatratrip.in — fraud - international ticket booking

Address:	Bangalore, Karnataka, 560034
Website:	www.yatra.com

I booked 2 tickets to san francisco from delhi. We paid more than a lakh amount to do our booking in advance.
As our flight was going via china, we asked them to check with internal visa team if we need the in transit visa or not.
Travel consultant (Miral) confirmed it is not needed and asked us to book the tickets. Post booking we checked with the china airlines and they said it is
Mandatory to take visa and yatra has given you wrong information (Without this visa immigration will stop you at the delhi airport). Post that we called to yatra (Terrible customer care numbers) and after
Asking them almost multiple times they said yes sir in transit visa is needed and it is our mistake. When we asked them how to resolve the same they said they will
Revert back as they have send the mail to visa team in 2 days. After 2 days they asked us to wait for 2 more days
(They will never send you any update via mail /message or call). There is no one who take the responsibility and
Every time you have to call to pathetic customer care and get connected to new agent. It is almost 7 days and no one is replying and just asking us to wait.
(As their visa team is not replying them). Pathetic customer care and supervisor (Mr akash), who took the reponsibility and just never updated on the same till date.
Please don't book any international flights as they will screw up your complete booking and finally make you to go around.
Fraud company.
Yatra ref: yt24447268